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Search: Posts Made By: Saurabh A
Forum: BSOD Help and Support 03 Jul 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, I am glad that the laptop is...

Hi ppkhoa,

I am glad that the laptop is delivering an optimal performance now; thanks for confirming.
Feel free to reach out if you need any further support. We would be happy to assist you.
Forum: BSOD Help and Support 01 Jul 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Glad that the system looks stable...

Hi ppkhoa,

Glad that the system looks stable now; seems like HDMI port was the root cause.
Please continue using the computer to observe it performance. Let me know the results. Glad to help.
Forum: BSOD Help and Support 28 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, The bugcheck does not point at...

Hi ppkhoa,

The bugcheck does not point at any specific driver that may be causing the system to crash.

*******************************************************************************
* ...
Forum: BSOD Help and Support 27 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Thanks for sharing the details. ...

Hi ppkhoa,

Thanks for sharing the details.
I'll review the information and will respond by tomorrow.
Forum: BSOD Help and Support 22 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Thank you for the response. ...

Hi ppkhoa,

Thank you for the response.
Please share the following details through a private message. I'll try to make arrangements for the motherboard replacement.

1. System Service Tag
2....
Forum: BSOD Help and Support 21 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Thank you for sharing the...

Hi ppkhoa,

Thank you for sharing the details.
I checked the crash dump; did not get any conclusive results.

Since the system functions properly with MiniDisplay port, it could be an issue with...
Forum: BSOD Help and Support 18 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Thank you for the reply. Glad...

Hi ppkhoa,

Thank you for the reply. Glad that the system is stable now.
Please continue to observe its performance. Let me know if you need any further support.
Forum: Network & Sharing 15 Jun 2013
Replies: 4
Views: 1,441
Posted By Saurabh A
Hi santas22, Thank you for the response....

Hi santas22,

Thank you for the response. Please try the following steps and share results:

1. Power Settings:
Click 'Start' > Type 'Power Options' > Go to 'Dell Power Plan' > 'Change advanced...
Forum: BSOD Help and Support 15 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Thanks for the response. ...

Hi ppkhoa,

Thanks for the response.

Would like to know if the issue occurs only with SimCity. Please try playing other games to see if the issue duplicates. Would also suggest you to unplug the...
Forum: BSOD Help and Support 12 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Regular system crashes can get...

Hi ppkhoa,

Regular system crashes can get frustrating. Troubleshooting such issues may take a while as we diagnose and narrow down to isolate the root cause. Please be assured; will ensure that we...
Forum: General Discussion 11 Jun 2013
Replies: 3
Views: 6,824
Posted By Saurabh A
Hi bmcgonag, Glad that you found the...

Hi bmcgonag,

Glad that you found the information useful; thanks for confirming.
Let us know if you need any further assistance.
Forum: BSOD Help and Support 08 Jun 2013
Replies: 24
Views: 827
Posted By Saurabh A
Hi ppkhoa, Since the issue duplicated after...

Hi ppkhoa,

Since the issue duplicated after you migrated from Windows 8 to Windows 7, it does not appear to be a software related problem.

Your system has an older BIOS version (A9). Try...
Forum: General Discussion 06 Jun 2013
Replies: 3
Views: 6,824
Posted By Saurabh A
Hi bmcgonag, Follow the steps listed in the...

Hi bmcgonag,

Follow the steps listed in the following tutorial (Option 3: Using BCDEDIT Command in a Command Prompt; serial number 6) http://www.sevenforums.com/tutorials/69585-safe-mode.html....
Forum: Hardware & Devices 06 Jun 2013
Replies: 5
Views: 570
Posted By Saurabh A
Hi allen1979, As correctly suggested by...

Hi allen1979,

As correctly suggested by 'bobafetthotmail', the possibility of upgrading processor in any computer is determined by the motherboard/Chipset installed. Inspiron 530 is shipped with...
Forum: Network & Sharing 06 Jun 2013
Replies: 1
Views: 392
Posted By Saurabh A
Hi mike6623, Please share details of the...

Hi mike6623,

Please share details of the exact system model in use. Also capture following details and share the findings:

- Check the status of Wireless and Ethernet devices in 'Device...
Forum: Drivers 05 Jun 2013
Replies: 2
Views: 6,051
Posted By Saurabh A
Hi DBerming, Regret any inconvenience. ...

Hi DBerming,

Regret any inconvenience.

'PCI serial port driver error' points at a Chipset driver. Please share if any part (Motherboard, Hard Drive, etc) was replaced on the notebook recently....
Forum: Network & Sharing 05 Jun 2013
Replies: 4
Views: 1,441
Posted By Saurabh A
Hi santas22, Please try the following steps:...

Hi santas22,

Please try the following steps:

Remove all 'wireless profiles' manually:
- Click Start > Control Panel > Network and Sharing Center > Manage Wireless Networks > Right click to...
Forum: Network & Sharing 05 Jun 2013
Replies: 1
Views: 883
Posted By Saurabh A
Hi samuelho, It appears to be a conflict...

Hi samuelho,

It appears to be a conflict caused by an anti-virus or some other program installed in the unit. It could also be an issue with the internet connection or the modem/router in use.
...
Forum: BSOD Help and Support 30 May 2013
Replies: 48
Views: 2,469
Posted By Saurabh A
Hi remundial, Glad that Windows 7 looks...

Hi remundial,

Glad that Windows 7 looks stable on your system currently. This computer has AHCI set as the default SATA mode; not sure why it wouldn't allow Windows 7 re-installation in AHCI...
Forum: BSOD Help and Support 28 May 2013
Replies: 48
Views: 2,469
Posted By Saurabh A
Hi remundial, Sorry for the delay in...

Hi remundial,

Sorry for the delay in response; was off-work. Glad that the on-board diagnostics also passed. The optical drive appears to be deteriorating and may need a replacement eventually....
Forum: BSOD Help and Support 25 May 2013
Replies: 48
Views: 2,469
Posted By Saurabh A
Hi remundial, The event logs point at...

Hi remundial,

The event logs point at possible issues with optical drive and the battery. It is unlikely that either of these errors have any bearing on the blue-screens in your machine. Moreover,...
Forum: BSOD Help and Support 25 May 2013
Replies: 48
Views: 2,469
Posted By Saurabh A
Hi remundial, Thank you for the detailed...

Hi remundial,

Thank you for the detailed response.

The drivers available on Dell community forum have been posted by a senior forum member. Though not officially endorsed, they may have shown...
Forum: BSOD Help and Support 25 May 2013
Replies: 48
Views: 2,469
Posted By Saurabh A
Hi remundial, I've gone through the thread...

Hi remundial,

I've gone through the thread conversation and feel that the issue with Windows 7 in your system may be due to many possible reasons.

1) 'Vostro 1700' is officially not tested to...
Forum: BSOD Help and Support 22 May 2013
Replies: 8
Views: 674
Posted By Saurabh A
Hi ZosoCoder, Thank you for the response. ...

Hi ZosoCoder,

Thank you for the response.
Things look settled now. However, you may want to observe the system for few more days to see if the issue re-occurs. Feel free to share the crash dump,...
Forum: BSOD Help and Support 21 May 2013
Replies: 8
Views: 674
Posted By Saurabh A
Hi ZosoCoder, Thank you for the response. ...

Hi ZosoCoder,

Thank you for the response.

This crash points at the USB 3.0 Host Controller driver.
Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800ac9e110,...
Showing results 1 to 25 of 350

 
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