Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Avira Antivirus update cripples millions of Windows PCs


15 May 2012   #1
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 
Avira Antivirus update cripples millions of Windows PCs

Quote:
Avira has sent out a defective antivirus update that is causing paid versions of its product to block critical Windows processes and third-party software, effectively rendering millions of PCs unusable.
Read more at:
Avira Antivirus update cripples millions of Windows PCs | ZDNet


My System SpecsSystem Spec
15 May 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

That is quite embarrassing for one of the most top rated antiviruses...

Remember that time MSE blocked Google chrome because it detected it as malware? That wasn't near as bad as shutting out the operating system for all PAID subscribers...

Each of these gotta get back on their game, little problems like these add up.

Good read, Brink
My System SpecsSystem Spec
15 May 2012   #3
Night Hawk

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower
 
 

A few years back AVG saw a bad update people were warned about. Every so often regardless of which software company or product an update may end up seeing a coding error. Best to disable automatic updates until a particular company resolves the problem.
My System SpecsSystem Spec
15 May 2012   #4
windude99

Windows 7 Professional x64 Service Pack 1
 
 

I'm glad I use Microsoft Security Essentials. THIS is one of the reasons why I don't use third party antivirus products.
My System SpecsSystem Spec
15 May 2012   #5
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by windude99 View Post
I'm glad I use Microsoft Security Essentials. THIS is one of the reasons why I don't use third party antivirus products.
Yea, I'm sure MSE won't be shutting out Microsoft's OSes that it runs on any time soon. And I too love how well it integrates with Windows. If its detection rate is a few points off other leading antiviruses, that is completely fine with me. I'm just happy it is lightweight, and offers excellent detection while its at it.
My System SpecsSystem Spec
17 May 2012   #6
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Quote   Quote: Originally Posted by Night Hawk View Post
A few years back AVG saw a bad update people were warned about. Every so often regardless of which software company or product an update may end up seeing a coding error. Best to disable automatic updates until a particular company resolves the problem.
Good point. I usually wait a day or 2 before applying Windows updates to make sure something isn't causing problems. Other programs are set to "Notify me of an update, but do not install." It's saved me headaches a few times, when a update/fix was put out, only to read the next day it was causing havoc.
My System SpecsSystem Spec
17 May 2012   #7
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by Borg 386 View Post
I usually wait a day or 2 before applying Windows updates to make sure something isn't causing problems. Other programs are set to "Notify me of an update, but do not install." It's saved me headaches a few times, when a update/fix was put out, only to read the next day it was causing havoc.
But that means I actually have to read. Too much work
My System SpecsSystem Spec
17 May 2012   #8
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

My System SpecsSystem Spec
17 May 2012   #9
Night Hawk

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower
 
 

Quote   Quote: Originally Posted by Borg 386 View Post
Quote   Quote: Originally Posted by Night Hawk View Post
A few years back AVG saw a bad update people were warned about. Every so often regardless of which software company or product an update may end up seeing a coding error. Best to disable automatic updates until a particular company resolves the problem.
Good point. I usually wait a day or 2 before applying Windows updates to make sure something isn't causing problems. Other programs are set to "Notify me of an update, but do not install." It's saved me headaches a few times, when a update/fix was put out, only to read the next day it was causing havoc.
In the last couple of years here I've been running with the VIPRE Home Premium version of GFI software formerly Sunbelt with a large surprise of no longer needing multiple programs for adwares, spywares, and then for another av program. The program is so light weight you don't even know when it is running a scheduled scan and has caught bugs inside downloads stored over several years all other programs have missed! Well except for the updated Windows Defender being the rebranded MS Security Essential that will be seen in the next version.

So what was the one problem with VIPRE? The transitional update for the latest version being VIPRE Internet 2012 when going on as an update installed a network adapter filter that was knocking people offline! When installed separately however no problem was seen as the latest version. GFI went right to work for a solution while I found simply uninstalling all items for Network adapters in the Device Manager after shutting VIPRE down and then restarting the system saw the IE connection restored and passed along to their support.

I'm not suprised to see that Avira also seems to have worked fast on a resolve too! The AVG bug a few years simply removed a few system files it saw as false positives until that was solved at the time. Most companies will want to clean up any goobered updates fast to maintain their rep! since all are competing with each other. This report will be the good news for anyone running Avira.
My System SpecsSystem Spec
17 May 2012   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Avira "fixes" PC-crippling update bug

Quote:
On Monday, Avira issued a faulty Service Pack for all of its products running on 32-bit versions of Windows, which resulted in massive problems for users as the AntiVirProActiv component began detecting pretty much every executable as malware.
Source

ProActiv Application Blocking: Latest Information and Solutions

Quote:
The application blocking issue has been settled in our latest product update. The current versions of Avira’s Windows desktop products are now operating smoothly.

We are working hard to get to the bottom of the problem. Until a permanent fix is available, the ProActiv module remains disabled.

Background:

On May 14 and 15, 2012, following the release of Service Pack 0 (SP0) for Avira Version 2012, the ProActiv feature blocked legitimate Windows applications on customers’ PCs.

Affected products:
Avira Professional Security
Avira Internet Security 2012
Avira Antivirus Premium 2012

We deeply regret any difficulties this has caused you. Thank you for your patience and understanding.
Source

A Guy
My System SpecsSystem Spec
Reply

 Avira Antivirus update cripples millions of Windows PCs




Thread Tools



Similar help and support threads for2: Avira Antivirus update cripples millions of Windows PCs
Thread Forum
Solved Avira Antivirus NOT detected by Windows ? System Security
Cannot update Avira System Security
Windows 7 Avira Free Antivirus saying System not secure System Security
Problem on antivirus(avira) Network & Sharing
BitDefender users demand refunds after update cripples Security News
Avira dont update System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:45 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App