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Windows 7: Bad Kaspersky antivirus update keeps users from accessing websites

07 Feb 2013   #1

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 
Bad Kaspersky antivirus update keeps users from accessing websites

Quote:
A faulty antivirus update issued by Kaspersky Lab on Monday left many of its home and business customers unable to access any websites on their computers.

Systems administrators using Kaspersky Endpoint Security (KES) on their corporate networks started reporting the problem on Kaspersky's support forum on Monday afternoon, Eastern Time. The reports kept piling up until late in the evening.
Source

A Guy


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07 Feb 2013   #2

Windows 8 64 bit PRO
 
 

I just hope to god that Microsoft Security Essentials does not screw up as bad as this. I seen quite a few AV vendors make mistakes in their updates. They can get really bad, so far I have only gone through two AV vendors that have disappointed me. All it takes is one major bad update for me to stop recommending them to my friends. In the end so far MSE has been the only hassle free Anti Virus as of date.
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07 Feb 2013   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by chris1neji View Post
I just hope to god that Microsoft Security Essentials does not screw up as bad as this. I seen quite a few AV vendors make mistakes in their updates. They can get really bad, so far I have only gone through two AV vendors that have disappointed me. All it takes is one major bad update for me to stop recommending them to my friends. In the end so far MSE has been the only hassle free Anti Virus as of date.
Don't forget Mbam!
It has never failed me for virus protection!
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07 Feb 2013   #4

Windows 7 pro 64bit. (SP1)
 
 

Quote   Quote: Originally Posted by chris1neji View Post
I just hope to god that Microsoft Security Essentials does not screw up as bad as this. I seen quite a few AV vendors make mistakes in their updates. They can get really bad, so far I have only gone through two AV vendors that have disappointed me. All it takes is one major bad update for me to stop recommending them to my friends. In the end so far MSE has been the only hassle free Anti Virus as of date.
Microsoft Security Essentials is not saint too.. i have used it for quite some time and it had bad updates one was 2012 feb 14-15.. that blocked access to google reporting false positive Blacole.BW

http://www.microsoft.com/security/po...tid=2147654043
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07 Feb 2013   #5

Windows 8 64 bit PRO
 
 

I do remember that Vaidas3, It did not affect me because for one I do not use google as my main search engine, however I do understand that they have more than just a search engine and maybe other related services may have been blocked and cost some headaches for some people. This is not nearly as bad as McAfee causing systems to become unbootable after tampering with system files through and update. That was one flaming of an update if you ask me
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07 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

MSE did have problems with a automatic update issue, the file had to downloaded and installed manually, however that problem was resolved very quickly.
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07 Feb 2013   #7

windows 7 home 64bit
 
 

Always makes me wonder does any one know what they are doing.
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07 Feb 2013   #8

Windows 8.1 Pro RTM x64
 
 

Unfortunately, given the nature of the AV industry and the need to push out frequent updates (sometimes several a day), this sort of thing does happen from time to time. In fact, given that in some cases the speed at which some updates are produced (it can be less than an hour between the discovery of a virus and the creation of the update to deal with it), it's more of a wonder that this sort of thing doesn't occur more often. Hence, when it does, it tends to be big news.
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07 Feb 2013   #9

Windows 7 Ultimate x64 SP1
 
 

I would assume the probability of an OS-cripping update being pushed out to MSE will be substantially lower than its competitors just for the fact that Microsoft is responsible for both MSE and Windows. If MS manages to sabotage their own OS through their own AV software I'd consider that an achievement by itself.
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07 Feb 2013   #10

Windows 7 pro 64bit. (SP1)
 
 

Quote   Quote: Originally Posted by King Arthur View Post
I would assume the probability of an OS-cripping update being pushed out to MSE will be substantially lower than its competitors just for the fact that Microsoft is responsible for both MSE and Windows. If MS manages to sabotage their own OS through their own AV software I'd consider that an achievement by itself.

yes it may be lower but not zero there was some windows updates from MS that crippled OS for some people.
Thats why in large organisations there is WSUS server and test environment.. and admins push updates only after testing them..
i think it would be wise to do same thing with antivirus updates.
although ativirus uopdates is released often and that would increase IT personnel work.
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 Bad Kaspersky antivirus update keeps users from accessing websites




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