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Windows 7: Rogue antivirus program comes with tech support.

13 Feb 2010   #1
JMH

Win 7 Ultimate 64-bit. SP1.
 
 
Rogue antivirus program comes with tech support.

Quote:
In an effort to boost sales, sellers of a fake antivirus product known as Live PC Care are offering their victims live technical support.

According to researchers at Symantec, once users have installed the program, they see a screen, falsely informing them that their PC is infected with several types of malware. That's typical of this type of program. What's unusual, however, is the fact that the free trial version of Live PC Care includes a big yellow "online support" button.

Clicking on the button connects the victim with an agent, who will answer questions about the product via instant message.
Source -
Rogue antivirus program comes with tech support

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13 Feb 2010   #2

Windows 7 Ultimate x64
 
 

Doh! I just removed that program from one of my roommates computer. :P
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14 Feb 2010   #3

 
 

that is clever.
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14 Feb 2010   #4

Windows 8.1 Pro RTM x64
 
 

These rogue AV companies seem to be moving forward with their techniques. Now they are starting to employ Social Engineering methods to garner more personal information from us.
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27 May 2011   #5

Windows 7 Home Premium (64bit)
 
 

The number of customers who i deal with on a day to day basis with this problem is startling.

Personally i would never fall for a scam such as this myself, but i guess you can never be too careful.
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28 May 2011   #6

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Quote   Quote: Originally Posted by Dwarf View Post
These rogue AV companies seem to be moving forward with their techniques. Now they are starting to employ Social Engineering methods to garner more personal information from us.
There's been quite a lean towards the social engineering aspect lately. The unfortunate part is that it'll probably work better then just trying to bluntly shove a program into your PC. Why try to force something when you can trick someone into installing it themselves.....yes, they are definitely getting more creative

It's a dangerous web out there nowadays...a little paranoia goes a long way in keeping you safe
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 Rogue antivirus program comes with tech support.




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