Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: McAfee promises to reimburse consumers for bad update


26 Apr 2010   #1
JMH

Win 7 Ultimate 64-bit. SP1.
 
 
McAfee promises to reimburse consumers for bad update

Quote:
Will pay 'reasonable expenses' for PC repairs; no word on compensation for business customers.

McAfee will reimburse its consumer customers for "reasonable expenses" they have incurred dealing with last week's faulty antivirus update, the company said.

In a message on its Web site aimed at consumers, McAfee promised to pay for repairs. "If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses," the company said. "Steps to process your reimbursement request will be posted in the next few days."

There is no similar message on the flawed update help pages dedicated to businesses.

Since last Wednesday, when a McAfee antivirus signature update wrongly identified a critical Windows system file as a low-threat virus, the company has stressed that few consumers were affected. Most of the PCs crippled by the flawed update, McAfee has said, were in corporations.
More......
McAfee promises to reimburse consumers for bad update - Computerworld


My System SpecsSystem Spec
.

26 Apr 2010   #2

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Never like McAfee from the very first time i had been introduced to it. It came on a prebuilt and was extremly hard to remove. Fabe
My System SpecsSystem Spec
26 Apr 2010   #3

Windows 7
 
 

I would never put that software on my computer.
My System SpecsSystem Spec
.


26 Apr 2010   #4

XP-Vista-W7
 
 

Quote   Quote: Originally Posted by thefabe View Post
Never like McAfee from the very first time i had been introduced to it. It came on a prebuilt and was extremly hard to remove. Fabe
Agree. They have always sucked.
My System SpecsSystem Spec
26 Apr 2010   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Each to his /her own opinion........
My System SpecsSystem Spec
26 Apr 2010   #6

XP-Vista-W7
 
 

More of a known and accepted Fact.
My System SpecsSystem Spec
Reply

 McAfee promises to reimburse consumers for bad update




Thread Tools



Similar help and support threads for2: McAfee promises to reimburse consumers for bad update
Thread Forum
John McAfee hates McAfee !!! Chillout Room
McAfee Antivirus Update Causes Problems for Home/Enterprise Customers Security News
Unable to install McAfee Virus software due to Windows Update error Installation & Setup
McAfee Update (8/9/10) causes win 7 Problems System Security
McAfee update is locking users out of their systems System Security
Koobface, new promises? Security News
Microsoft promises 'search 2.0' News

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:31 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33