From talking to friends it seems that XP is not having this problem. It definitely has to do with this new Hotmail, that's for sure, but how to fix it is beyond me. I tried uninstalling and reintalling, it does nothing. I thought of a system restore but that would retore the old Hotmail, that got done without my knowledge. I never knowingly installed any 'new' Hotmail, it just happened. Have you tried anything at all to fix it?