Windows 7: Picasa 3.6

ssb16 · 14 Aug 2010

I've always had Picasa working on my pc for a long time. For some reason I download it and it hangs on me.

I get the box to install and then it just dissapears. I don't get anything else.

Can anyone suggest what to do? Where could it be hanging?

The Howling Wolves · 14 Aug 2010

try Gimp or....
Uninstall it and re-install.
But after uninstall run CCleaner just to clean house before new install.

osholt · 14 Aug 2010

Quote: Originally Posted by ssb16

I've always had Picasa working on my pc for a long time. For some reason I download it and it hangs on me.

I get the box to install and then it just dissapears. I don't get anything else.

Can anyone suggest what to do? Where could it be hanging?

Are you downloading it as an update or installing it with no previous copy installed?

If you are upgrading, try uninstalling Picasa via the control panel and then re downloading it and installing it a fresh.

If you need any help doing this please ask.

Oli

ssb16 · 14 Aug 2010

I'm actually intalling it as a brand new install. I used to run Win Vista and then wiped it off and started with a clean Win 7. Everything loaded great except for Picasa. I'm doing the cc cleaner and will try again now.

osholt · 14 Aug 2010

Quote: Originally Posted by ssb16

I'm actually intalling it as a brand new install. I used to run Win Vista and then wiped it off and started with a clean Win 7. Everything loaded great except for Picasa. I'm doing the cc cleaner and will try again now.

Please be wary when using CCleaner, it can (and often does) cause more problems than it solves.

You may want to try running it in Compatibility Mode with Vista.

That might just be a one time thing, such as the installer corrupting itself or who knows how many variables.

Oli

ssb16 · 14 Aug 2010

I'm running Windows 7 64 bit edition. No luck it just hung again

osholt · 14 Aug 2010

Make sure Windos is up to date.

When exactly does it hang?

The moment you open the installer or...?

Oli

ssb16 · 14 Aug 2010

Windows did an update last night and yes as soon I click install it hangs. I used to get an error message saying it could not find the donwload folder but that's gone and now I get the hang

derekimo · 14 Aug 2010

How about saving it to your desktop, then run as admin or troubleshoot compatibility.

ssb16 · 14 Aug 2010

Run as administator worked. Can you tell me why this happened. Thanks so much to you both for the help.

Windows 7: Picasa 3.6

Picasa 3.6 problems?