 |
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.
Windows 7 - Windows Live Security software |
08-15-2010
|
#1 | |
XP MCE .... XP Pro 64 .... W7 U x64 |
Windows Live Security software
A friend just called me and said he got some security software from Windows Live. It was working yesterday .. But today, It won’t take his password. He couldn’t tell me what it was … He just thought he needed it  I have an Acronis Image of his computer and can put it back to the way it was when it last left my house a couple months ago. He’ll be here in about an hour Anyone have an Idea of what he installed ??? And can I remove whatever he installed ?? | My System Specs | | System Manufacturer/Model Number HP d4996t (upgraded)
OS XP MCE .... XP Pro 64 .... W7 U x64
CPU E6750, 2.67GHz C2D
Memory 4GB, PC2 6400
Graphics Card GeForce 9400GT
Monitor(s) Displays Twin Samsung 2443BWT
Screen Resolution 1920x1200
PSU 460W
Hard Drives Many .. 3 Installed
Internet Speed Cable
|
08-15-2010
|
#2 | |
Windows 7 Home Premium SP1, clean install, upgrade disc |
http://explore.live.com/windows-live-family-safety
Probably this one as it is listed with windows live. | | My System Specs | | System Manufacturer/Model Number Dell XPS 420
OS Windows 7 Home Premium SP1, clean install, upgrade disc
CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard Dell
Memory 6 gb
Graphics Card ATI Radeon 256MB HD3650
Sound Card Intergrated 7.1 Channel Audio
Monitor(s) Displays Dell SP2009W 20"
Keyboard Dell USB Keyboard
Mouse Dell Premium Optical USB
Cooling Fan
Hard Drives 640 GB Serial ATA Hard drive
Internet Speed DSL 2.85
|
08-15-2010
|
#3 | |
XP MCE .... XP Pro 64 .... W7 U x64 |
The latter looks like it could require a Password.
He's really stumped why it worked yesterday .. And not today.
He was wondering if there's a way to get the password .. Does Windows Live have it ??
I know .. You're not Allowed to answer that.
I don't think he has kids to worry about .. Unless I can find a quick fix ...
I'll let Acronis remove it. | | My System Specs | | System Manufacturer/Model Number HP d4996t (upgraded)
OS XP MCE .... XP Pro 64 .... W7 U x64
CPU E6750, 2.67GHz C2D
Memory 4GB, PC2 6400
Graphics Card GeForce 9400GT
Monitor(s) Displays Twin Samsung 2443BWT
Screen Resolution 1920x1200
PSU 460W
Hard Drives Many .. 3 Installed
Internet Speed Cable
|
08-15-2010
|
#4 | |
Windows 7 Home Premium SP1, clean install, upgrade disc |
Actually I changed my post before you posted and removed the first. I agree its the second one. Passwords are hard to find. YOu can just do a simple system restore. Why fool with an OS that is working fine. | | My System Specs | | System Manufacturer/Model Number Dell XPS 420
OS Windows 7 Home Premium SP1, clean install, upgrade disc
CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard Dell
Memory 6 gb
Graphics Card ATI Radeon 256MB HD3650
Sound Card Intergrated 7.1 Channel Audio
Monitor(s) Displays Dell SP2009W 20"
Keyboard Dell USB Keyboard
Mouse Dell Premium Optical USB
Cooling Fan
Hard Drives 640 GB Serial ATA Hard drive
Internet Speed DSL 2.85
|
08-15-2010
|
#5 | |
XP MCE .... XP Pro 64 .... W7 U x64 |
OK .. Great .. I'll try a system restore.
I told him to try to boot to safe mode .. Not sure if it can be done.
Never done a System restore in Windows 7 before ... I'll look around
I know his Windows 7 Upgrade DVD can do a repair .. and I have a Windows 7 Repair CD.
He just called again .. He'll be here in about 10 minutes.
Many Thanks for the info. | | My System Specs | | System Manufacturer/Model Number HP d4996t (upgraded)
OS XP MCE .... XP Pro 64 .... W7 U x64
CPU E6750, 2.67GHz C2D
Memory 4GB, PC2 6400
Graphics Card GeForce 9400GT
Monitor(s) Displays Twin Samsung 2443BWT
Screen Resolution 1920x1200
PSU 460W
Hard Drives Many .. 3 Installed
Internet Speed Cable
|
08-15-2010
|
#6 | |
Windows 7 Home Premium SP1, clean install, upgrade disc |
Very easy hh can do it over the phone System Restore
Dont need DVD or anything, SR is very easy.
Let me know how it turns out. | | My System Specs | | System Manufacturer/Model Number Dell XPS 420
OS Windows 7 Home Premium SP1, clean install, upgrade disc
CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard Dell
Memory 6 gb
Graphics Card ATI Radeon 256MB HD3650
Sound Card Intergrated 7.1 Channel Audio
Monitor(s) Displays Dell SP2009W 20"
Keyboard Dell USB Keyboard
Mouse Dell Premium Optical USB
Cooling Fan
Hard Drives 640 GB Serial ATA Hard drive
Internet Speed DSL 2.85
|
08-15-2010
|
#7 | |
XP MCE .... XP Pro 64 .... W7 U x64 |
Quote: Originally Posted by richc46  Let me know how it turns out. Will do .. But not sure it can be booted far enough to get to restore.
I was going to look for the Tutorial ... Thanks for the Link. | | My System Specs | | System Manufacturer/Model Number HP d4996t (upgraded)
OS XP MCE .... XP Pro 64 .... W7 U x64
CPU E6750, 2.67GHz C2D
Memory 4GB, PC2 6400
Graphics Card GeForce 9400GT
Monitor(s) Displays Twin Samsung 2443BWT
Screen Resolution 1920x1200
PSU 460W
Hard Drives Many .. 3 Installed
Internet Speed Cable
|
08-15-2010
|
#8 | |
Windows 7 Home Premium SP1, clean install, upgrade disc |
You have the image, so no problem, but this will let you boot to the repair options System Repair Disc - Create | | My System Specs | | System Manufacturer/Model Number Dell XPS 420
OS Windows 7 Home Premium SP1, clean install, upgrade disc
CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard Dell
Memory 6 gb
Graphics Card ATI Radeon 256MB HD3650
Sound Card Intergrated 7.1 Channel Audio
Monitor(s) Displays Dell SP2009W 20"
Keyboard Dell USB Keyboard
Mouse Dell Premium Optical USB
Cooling Fan
Hard Drives 640 GB Serial ATA Hard drive
Internet Speed DSL 2.85
|
08-15-2010
|
#9 | |
XP MCE .... XP Pro 64 .... W7 U x64 |
I have a Windows 7 Repair CD ... That was going to be my second try to see if it would get to restore. | | My System Specs | | System Manufacturer/Model Number HP d4996t (upgraded)
OS XP MCE .... XP Pro 64 .... W7 U x64
CPU E6750, 2.67GHz C2D
Memory 4GB, PC2 6400
Graphics Card GeForce 9400GT
Monitor(s) Displays Twin Samsung 2443BWT
Screen Resolution 1920x1200
PSU 460W
Hard Drives Many .. 3 Installed
Internet Speed Cable
|
08-15-2010
|
#10 | |
Windows 7 Home Premium SP1, clean install, upgrade disc |
Luckily you made a System Image backup, so you know this will get fixed. | | My System Specs | | System Manufacturer/Model Number Dell XPS 420
OS Windows 7 Home Premium SP1, clean install, upgrade disc
CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard Dell
Memory 6 gb
Graphics Card ATI Radeon 256MB HD3650
Sound Card Intergrated 7.1 Channel Audio
Monitor(s) Displays Dell SP2009W 20"
Keyboard Dell USB Keyboard
Mouse Dell Premium Optical USB
Cooling Fan
Hard Drives 640 GB Serial ATA Hard drive
Internet Speed DSL 2.85
Windows Live Security software problems? All times are GMT -5. The time now is 09:57 PM. |  |
