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Windows 7: Help deleting files.

17 Aug 2010   #1

Windows 7
 
 
Help deleting files.

I have three files in my "C:\Program Files\Panda Security\Panda Cloud AntiVirus" folder that I can't delete. I have uninstalled Panda and I used their advanced uninstaller, but I still have these three files.

When I try to delete them I get this message: "This action can't be completed because this file is open in Windows Explorer."

I can't locate where the files are open at so I can shut them down. Please help.

There are no services or processes running with these files.












Starting it in Safe Mode did not help. I tried unlocking the folder and all it did was restart explorer.exe and I still could not delete the files.

I have tried FileASSASSIN and Bitdefender's File Shredder. Nothing works.


My System SpecsSystem Spec
.

17 Aug 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums celtics 37. Download Unlocker

Unlocker

It will let you stop what is locking the file open, and you will be able to delete it. Very handy tool I always install.

A Guy
My System SpecsSystem Spec
17 Aug 2010   #3

Windows 7
 
 

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums celtics 37. Download Unlocker

Unlocker

It will let you stop what is locking the file open, and you will be able to delete it. Very handy tool I always install.

A Guy

Okay, that did not fix my problem, and CNET said that program was potentially harmful.
My System SpecsSystem Spec
.


17 Aug 2010   #4
ryo

 
 

hello,
can you try to delete it from safe mode.. i think that's should work. and post your result if that's not help. will give another ways.
My System SpecsSystem Spec
17 Aug 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by celtics37 View Post
Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums celtics 37. Download Unlocker

Unlocker

It will let you stop what is locking the file open, and you will be able to delete it. Very handy tool I always install.

A Guy

Okay, that did not fix my problem, and CNET said that program was potentially harmful.
The program is 100% safe, and what do you mean "Okay, that did not fix my problem"? Was it not able to unlock the folder? I've used it many, many times with no issue. At worst, it had to delete after a restart. A Guy
My System SpecsSystem Spec
17 Aug 2010   #6

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

You can also try:

FileASSASSIN: Malwarebytes

Jim
My System SpecsSystem Spec
17 Aug 2010   #7

Windows 7
 
 

Starting it in Safe Mode did not help. I tried unlocking the folder and all it did was restart explorer.exe and I still could not delete the files.

I have tried FileASSASSIN and Bitdefender's File Shredder. Nothing works.
My System SpecsSystem Spec
17 Aug 2010   #8
ryo

 
 

can you say what file ext include on there folder?
My System SpecsSystem Spec
17 Aug 2010   #9

Windows 7
 
 




These are the exact files that I can not delete.
My System SpecsSystem Spec
17 Aug 2010   #10
ryo

 
 

select the files to delete, and before the confirmation kill off explorer.exe and then delete them, or open up a command window, kill off explorer.exe and then delete them within the command window. Some stuff attaches itself to explorer.exe so they can't be terminated with explorer running, no program can terminate them either since they dont have access to explorer.exe
killing off explorer will kill off the gui / desktop etc, so that why you do it via a command window.
then using ctrl-alt-del, open up task manager again and run explorer.exe in the run box.


hope this help.
My System SpecsSystem Spec
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 Help deleting files.




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