directx error

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  1. Posts : 7
    7 Home Premium 64bit
       #1

    directx error


    hi all hopefully im putting this in the right place.

    ive been trying to update directx for a couple days now with not much success, originally when installing it failed and indicated an issue with cryptographic service and or corrupt cab file, i download full setup from Microsoft, it installed fine however today i tried to install mafi 2 and when it got to install DX it failed again and pointed me at the install logs, problem is i cant make head nor tail of them can anyone here help decipher them for me


    ive attached dxdiags, dxerror.log, directx.log
    directx error Attached Files
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  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    Have you tried this?

    Set the Cryptographic Services to Automatic, and then try to install the program again. To set the Cryptographic Services to Automatic, follow these steps:
    1. Start the Administrative Tools utility in Control Panel.
    2. Double-click Services.
    3. Right-click Cryptographic Services, and then click Properties.
    4. Click Automatic for Startup type, and then click Start.
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  3. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #3

    yep done that
    crypto service has been running all the time
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  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    Are all Windows updates updated?
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  5. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #5

    yep all up to date
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  6. Posts : 908
    Vista Home Premium x86 SP2
       #6

    Is this a cross post of the Vista Forums issue, or is this another problem? Thanks!

    In relation to this, as we can see from the dxerror.log, this is a corruption of the web installer cache. If necessary, we can clean this out, but first: Can you please ignore the error you received during the install of your game, and just see if the game works?

    Thanks!
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  7. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #7

    the game runs fine
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  8. Posts : 908
    Vista Home Premium x86 SP2
       #8

    coldfire said:
    the game runs fine
    Great news! Please delete the C:\Windows\System32\DirectX\WebSetup\ folder.

    Thanks!
    Last edited by niemiro; 18 Sep 2010 at 14:30. Reason: Corrected mistake!
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  9. Posts : 7
    7 Home Premium 64bit
    Thread Starter
       #9

    i cant seem to find the directx folder

    ok search found a the directx folder inside another folder called syswow64 is this the same folder u are reffering to
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  10. Posts : 908
    Vista Home Premium x86 SP2
       #10

    Please show Hidden Files and Folders: Hidden Files and Folders - Show or Hide

    Then try again. Make sure not to delete the DirectX folder, but the DirectX\WebSetup folder. It should be located in System32, but if it is still not visible, delete the one (remember - WebSetup only) from SysWOW64.

    Turn off Hidden files when done.

    Richard
      My Computer


 
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