Windows Live Messenger - Appcrash

stevenrjj · 24 Jul 2010

Hey guys, i recently changed from windows vista to Windows 7 32-bit and im having the same problem for a numerous amount of programs.

The first problem i encountered was with Windows Live Messenger.. i downloaded and installed it, but when i ran the program it gave me an error.
it said Windows Live Messenger has stopped working and under the details i got this:

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: StackHash_9179
Fault Module Version: 6.1.7600.16559
Fault Module Timestamp: 4ba9b21e
Exception Code: c0000374
Exception Offset: 000c2913
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 9179
Additional Information 2: 9179a2ebcb8612aef1b2bcf30a074dde
Additional Information 3: 532a
Additional Information 4: 532a9a5110ad600f9724db10b7bc701a

If anyone could help i would really appreciate it.
Btw its also happening to my IE and Skype... i get the same error.

The Howling Wolves · 24 Jul 2010

If you uninstall WLM does your computer, IE and Skype work ok?
Maybe something else causing the problem.

stevenrjj · 24 Jul 2010

no, I've tried reinstalling and repairing it..
also i read somewhere that if i turn on DEP it may fix it and still no luck..

The Howling Wolves · 24 Jul 2010

If you do a search (upper right hand corner) for appcrash you will see a variety of problems.
After I reviewed several of them it came down to a system restore back to when it was working fine.
Make sure, as always, do a back up before any changes to your system.

stevenrjj · 26 Jul 2010

yeah that would make sense except it was never working fine.. i installed it 4 days ago and that same day i installed WLM but it never worked...

cndnred1 · 24 Sep 2010

I have the same problem .. done everything.. been searching online for solutions.. having no luck... I have 2 computers with windows 7.. and either one has messenger working.