| Windows 7: Brand new Windows 7 not installing software |
22 Sep 2010
|
#1 | | |
Brand new Windows 7 not installing software I just bought a new laptop yesterday, so there's no bugs or anything on it. All I've done is check my gmail, install an the antivirus program Best Buy gave me, and try to install some of my audio recording software (Adobe Audition and Guitar Port).
And that is where my problem starts.
My old computer had windows xp on it, and it ran my software just fine.
Now with this brand new computer, it won't install.
I get just past the part where you agree with all their license stuff,
and then suddenly it tells me, "Setup has stopped working. A problem caused the program to stop working correctly." And then it just closes the program.
I bought this software in 2007, so I hope it isn't "too old" for Windows 7 or something...
...Help? | My System Specs |
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22 Sep 2010
|
#2 | | Windows 7 Professional (x64/SP1) / XP Pro 4th planet from the sun |
Run it in compatibility mode | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number GIGABYTE Rig (Custom) OS Windows 7 Professional (x64/SP1) / XP Pro CPU Intel i5-3570k 3.40 GHz @ 4.5 GHz Motherboard GIGABYTE Z77X-D3H Memory 8GB (2133MHz) DDR3 cl9 Graphics Card Asus GTX560 Ti (Nvidia) + Palit GTS 450 (Nvidia) Sound Card Audigy Sound blaster SE Monitor(s) Displays (1920x1080) HP, (1440x900) Acer, (1280x800) Compaq Keyboard Steelseries 6Gv2 Mouse Logitech M505 / IBM Thinkpad Travel Mouse PSU Antec 620w High Current Gamer Case Coolmaster HAF 922 Cooling CPU - Antec KÜHLER H₂O 920 Hard Drives Sandisk Extreme (120GB, SSD) Samsung HD103SJ (1TB, 7200RPM, 32MB)
Western Digital WD740GD (74.3GB, 10'000RPM, 16MB) (4 other drives) Internet Speed 4 - 6mb/s Antivirus ESET NOD32 / Comodo Firwewall Browser Chrome/Waterfox Other Info ThinkPad T42p |
22 Sep 2010
|
#3 | | Windows 7 Ultimate x64 SP1 |
My guess is that you are running a 64 bit version of Win 7 and your programs are incompatible.
Go to your "Computer" and right click "Properties." It will indicate the "bit" you have installed.
EDIT: Like the Professor mentioned, run the install in compatibility mode.
Oh, yeah, welcome to the forums - GREAT PLACE! | My System Specs | | System Manufacturer/Model Number Toshiba L355D OS Windows 7 Ultimate x64 SP1 CPU Core2 Duo Motherboard Intel Memory 4 GB Graphics Card GM965 on-board Sound Card RealTek on-board Monitor(s) Displays 19"+17"(laptop) Screen Resolution 1440x900 (x 2) PSU N/A Case N/A Cooling N/A Hard Drives 500GB Ext. 200GB Internal |
22 Sep 2010
|
#4 | | |
Ah, it IS 64 bit.
How do I do this compatibility mode thing?
And thanks for the welcome | My System Specs | | |
22 Sep 2010
|
#5 | | Windows 7 Professional (x64/SP1) / XP Pro 4th planet from the sun |
64-bit may mean the software might not work but try. Compatibility Mode
Read this.
On me Nexus One | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number GIGABYTE Rig (Custom) OS Windows 7 Professional (x64/SP1) / XP Pro CPU Intel i5-3570k 3.40 GHz @ 4.5 GHz Motherboard GIGABYTE Z77X-D3H Memory 8GB (2133MHz) DDR3 cl9 Graphics Card Asus GTX560 Ti (Nvidia) + Palit GTS 450 (Nvidia) Sound Card Audigy Sound blaster SE Monitor(s) Displays (1920x1080) HP, (1440x900) Acer, (1280x800) Compaq Keyboard Steelseries 6Gv2 Mouse Logitech M505 / IBM Thinkpad Travel Mouse PSU Antec 620w High Current Gamer Case Coolmaster HAF 922 Cooling CPU - Antec KÜHLER H₂O 920 Hard Drives Sandisk Extreme (120GB, SSD) Samsung HD103SJ (1TB, 7200RPM, 32MB)
Western Digital WD740GD (74.3GB, 10'000RPM, 16MB) (4 other drives) Internet Speed 4 - 6mb/s Antivirus ESET NOD32 / Comodo Firwewall Browser Chrome/Waterfox Other Info ThinkPad T42p |
22 Sep 2010
|
#6 | | Windows 7 Ultimate The Southern Hinterlands |
right click on the installer  properties  compatibility ... | My System Specs | | System Manufacturer/Model Number ASUSTeK Computer INC. CM5675 OS Windows 7 Ultimate CPU Core(TM) i5 CPU 650 @ 3.20GHz Motherboard ASUSTeK Computer INC. CM5675 Memory 6.00 GB Graphics Card Intel(R) HD Graphics Sound Card Intel HD integtrated Monitor(s) Displays Samsung 24' Screen Resolution 1900/1020 Hard Drives (1) INTEL SSD SA2M120G2GC ATA Device (2) ST31000528AS ATA Device Internet Speed 30mb |
22 Sep 2010
|
#7 | | Windows 7 Ultimate x64 SP1 |
Right click on the install file and you should see this:
Click it and go from there.
You're gonna love this place. | My System Specs | | System Manufacturer/Model Number Toshiba L355D OS Windows 7 Ultimate x64 SP1 CPU Core2 Duo Motherboard Intel Memory 4 GB Graphics Card GM965 on-board Sound Card RealTek on-board Monitor(s) Displays 19"+17"(laptop) Screen Resolution 1440x900 (x 2) PSU N/A Case N/A Cooling N/A Hard Drives 500GB Ext. 200GB Internal |
22 Sep 2010
|
#8 | | Windows 7 Professional (x64/SP1) / XP Pro 4th planet from the sun |
Compatibility Mode
Read this but being on 64-bit is may mean the software may not work.
(Now you can put 'Windows 7 - X64' instead | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number GIGABYTE Rig (Custom) OS Windows 7 Professional (x64/SP1) / XP Pro CPU Intel i5-3570k 3.40 GHz @ 4.5 GHz Motherboard GIGABYTE Z77X-D3H Memory 8GB (2133MHz) DDR3 cl9 Graphics Card Asus GTX560 Ti (Nvidia) + Palit GTS 450 (Nvidia) Sound Card Audigy Sound blaster SE Monitor(s) Displays (1920x1080) HP, (1440x900) Acer, (1280x800) Compaq Keyboard Steelseries 6Gv2 Mouse Logitech M505 / IBM Thinkpad Travel Mouse PSU Antec 620w High Current Gamer Case Coolmaster HAF 922 Cooling CPU - Antec KÜHLER H₂O 920 Hard Drives Sandisk Extreme (120GB, SSD) Samsung HD103SJ (1TB, 7200RPM, 32MB)
Western Digital WD740GD (74.3GB, 10'000RPM, 16MB) (4 other drives) Internet Speed 4 - 6mb/s Antivirus ESET NOD32 / Comodo Firwewall Browser Chrome/Waterfox Other Info ThinkPad T42p |
22 Sep 2010
|
#9 | | |
Well thanks for the help, guys.
Fortunately, Adobe Audition worked.
Unfortunately, this GuitarPort software is now a $200 piece of garbage. | My System Specs | | |
22 Sep 2010
|
#10 | | Windows 7 Ultimate x64 SP1 |
Which version of Win 7 are you running? If you've got Pro or Ultimate you can run it under XP in XP mode. | My System Specs | | System Manufacturer/Model Number Toshiba L355D OS Windows 7 Ultimate x64 SP1 CPU Core2 Duo Motherboard Intel Memory 4 GB Graphics Card GM965 on-board Sound Card RealTek on-board Monitor(s) Displays 19"+17"(laptop) Screen Resolution 1440x900 (x 2) PSU N/A Case N/A Cooling N/A Hard Drives 500GB Ext. 200GB Internal Brand new Windows 7 not installing software problems? All times are GMT -5. The time now is 07:54 AM. | |