Malwarebyte freezes my Pc after scan?


  1. Posts : 87
    Windows 7 Home Premium 64bit.
       #1

    Malwarebyte freezes my Pc after scan?


    Hi Guys,
    I have issues with Malwarebyte software since I installed it. I don't know why but everytime I perform a scan with the anti-malware, it finds nothing and when I clicked the exit button to leave, it starts to freeze and it takes like 5 min for the result page to appear so my computer need to be restart. I don't get BSOD, it only freezes and the mouse cursor sticks, you know!

    Also, do you know another free alternative to clean my pc and protect. I have Panda global protection AV 2010 right now. It is good but I need another protection for malware, trojan, ect. I bought this computer 1 month ago with win 7 (64bit) and since that, all I get is freezes & freezes/crashes. I'm so tired of fixing this computer, I need help

    Thanks in advance,

    Yannik


    My Computer Specs:

    Windows Version:
    Windows 7 Home Premium

    System type:
    64-Bit Operating system

    Processor version:
    Intel ® Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz

    Installed Memory (RAM):
    6GB

    Hard Drive Capacity:
    1Tb

    Video Card:
    Graphics card manufacturer: ATI
    Graphics Chipset: Radeon HD 5700 Series
    Dedicated graphics memory: 1024 MB

    Sound Card:
    Manufacturer: Creative Sb-X-Fi
    Version 1.10.13
    DirectX Version: 10.0

    Motherboard:
    Manufacturer: Gigabyte
    Model type: X58A-UD3R
      My Computer


  2. Posts : 87
    Windows 7 Home Premium 64bit.
    Thread Starter
       #2

    Issue Finaly Resolve

    The problem was with Panda Global Protection 2010 (Anti-virus). It wasn't allowing Malwarebytes so I had to do these five easy steps:

    1. Open Panda Global Protection
    2. Click Firewall
    3. Under the tab Rules that says: Specify which program to access the internet (or network), click "setting".
    4. Now, everywere you see the word "Malwarebytes" in the list, you will have to click - Allow inbound & outbound connections.
    5. Click Ok and you're done.


    I hope it can help someone. Thanks guys.

    Yannik
      My Computer


  3. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #3

    Thanks for posting your solution

    If it helps somebody else, it will be appreciated :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:01.
Find Us