Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Malwarebyte freezes my Pc after scan?

01 Oct 2010   #1

Windows 7 Home Premium 64bit.
Malwarebyte freezes my Pc after scan?

Hi Guys,
I have issues with Malwarebyte software since I installed it. I don't know why but everytime I perform a scan with the anti-malware, it finds nothing and when I clicked the exit button to leave, it starts to freeze and it takes like 5 min for the result page to appear so my computer need to be restart. I don't get BSOD, it only freezes and the mouse cursor sticks, you know!

Also, do you know another free alternative to clean my pc and protect. I have Panda global protection AV 2010 right now. It is good but I need another protection for malware, trojan, ect. I bought this computer 1 month ago with win 7 (64bit) and since that, all I get is freezes & freezes/crashes. I'm so tired of fixing this computer, I need help

Thanks in advance,


My Computer Specs:

Windows Version:
Windows 7 Home Premium

System type:
64-Bit Operating system

Processor version:
Intel Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz

Installed Memory (RAM):

Hard Drive Capacity:

Video Card:
Graphics card manufacturer: ATI
Graphics Chipset: Radeon HD 5700 Series
Dedicated graphics memory: 1024 MB

Sound Card:
Manufacturer: Creative Sb-X-Fi
Version 1.10.13
DirectX Version: 10.0

Manufacturer: Gigabyte
Model type: X58A-UD3R

My System SpecsSystem Spec

01 Oct 2010   #2

Windows 7 Home Premium 64bit.

Issue Finaly Resolve

The problem was with Panda Global Protection 2010 (Anti-virus). It wasn't allowing Malwarebytes so I had to do these five easy steps:

1. Open Panda Global Protection
2. Click Firewall
3. Under the tab Rules that says: Specify which program to access the internet (or network), click "setting".
4. Now, everywere you see the word "Malwarebytes" in the list, you will have to click - Allow inbound & outbound connections.
5. Click Ok and you're done.

I hope it can help someone. Thanks guys.

My System SpecsSystem Spec
01 Oct 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

Thanks for posting your solution

If it helps somebody else, it will be appreciated
My System SpecsSystem Spec


 Malwarebyte freezes my Pc after scan?

Thread Tools

Similar help and support threads for2: Malwarebyte freezes my Pc after scan?
Thread Forum
Solved MSE scan freezes System Security
Windows Microsoft security freezes when perform Full scan System Security
Scan Error Error while Scan::0::LEAD Error: Twain source manager no Hardware & Devices
Malwarebyte installer is trojan ? System Security
Windows Fax and Scan only able to scan bmp General Discussion
Solved MalwareByte Scan Report System Security
Malwarebytes freezes during scan System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:43 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33