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Windows 7: Malwarebyte freezes my Pc after scan?

01 Oct 2010   #1

Windows 7 Home Premium 64bit.
 
 
Malwarebyte freezes my Pc after scan?

Hi Guys,
I have issues with Malwarebyte software since I installed it. I don't know why but everytime I perform a scan with the anti-malware, it finds nothing and when I clicked the exit button to leave, it starts to freeze and it takes like 5 min for the result page to appear so my computer need to be restart. I don't get BSOD, it only freezes and the mouse cursor sticks, you know!

Also, do you know another free alternative to clean my pc and protect. I have Panda global protection AV 2010 right now. It is good but I need another protection for malware, trojan, ect. I bought this computer 1 month ago with win 7 (64bit) and since that, all I get is freezes & freezes/crashes. I'm so tired of fixing this computer, I need help

Thanks in advance,

Yannik


My Computer Specs:

Windows Version:
Windows 7 Home Premium

System type:
64-Bit Operating system

Processor version:
Intel Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz

Installed Memory (RAM):
6GB

Hard Drive Capacity:
1Tb

Video Card:
Graphics card manufacturer: ATI
Graphics Chipset: Radeon HD 5700 Series
Dedicated graphics memory: 1024 MB

Sound Card:
Manufacturer: Creative Sb-X-Fi
Version 1.10.13
DirectX Version: 10.0

Motherboard:
Manufacturer: Gigabyte
Model type: X58A-UD3R

My System SpecsSystem Spec
.

01 Oct 2010   #2

Windows 7 Home Premium 64bit.
 
 

Issue Finaly Resolve

The problem was with Panda Global Protection 2010 (Anti-virus). It wasn't allowing Malwarebytes so I had to do these five easy steps:

1. Open Panda Global Protection
2. Click Firewall
3. Under the tab Rules that says: Specify which program to access the internet (or network), click "setting".
4. Now, everywere you see the word "Malwarebytes" in the list, you will have to click - Allow inbound & outbound connections.
5. Click Ok and you're done.


I hope it can help someone. Thanks guys.

Yannik
My System SpecsSystem Spec
01 Oct 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Thanks for posting your solution

If it helps somebody else, it will be appreciated
My System SpecsSystem Spec
.


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