Windows 7: 1935 Error

woodart · 15 Oct 2010

I have run into a problem I can't seem to sort. When attempting to install TurboCad 17.1, I encountered an error that stopped and rolled back the installation. I encountered the same error when trying to install Adobe Acrobat. I have attached a grab of the actual error and the data from the event viewer.

So far, I have tried reinstalling the msxml.msi file from a clean boot with no success. I uninstalled and reinstalled .net Framework 4.0.30319 but the verifier tells me it is not present (I've also attached the log).

I'm pretty much at the end of ideas and would very much appreciate a rescue!

Event Viewer.txt

setupverifier_main_10-15-10_17.59.34.txt

Hopalong X · 15 Oct 2010

TurboCAD Forums - Index

I'm not trying to put you off but did you try the Turbo Cad forum? Above link.
They would probably be the best place to start.

Posting here and there might help.
Mike

woodart · 15 Oct 2010

Three days ago (along with another Windows 7 forum) and no replies.

Hopalong X · 15 Oct 2010

Well I have no suggestions but I'll see if I can get some others to help.

Mike

Posted for some more experienced assistance. If no response this evening check back in the morning and I'll try again in the morning also.
I will follow up.

karlsnooks · 15 Oct 2010

Please visit the following site, then contact the mfg of your software.
Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads

reventon · 15 Oct 2010

Hi,

From the verifier log

Code:

[10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
[10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
[10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
[10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client

I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4

woodart · 15 Oct 2010

Quote: Originally Posted by karlsnooks

Please visit the following site, then contact the mfg of your software.
Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads

No info there on v17.1 but I have the same problem with Adobe and Corel products

woodart · 15 Oct 2010

Quote: Originally Posted by reventon

Hi,

From the verifier log

Code:

[10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
[10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
[10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
[10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client

I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4

It was run from "netfx_setupverifier".

I just tried the SDK install but it failed as well (see attached log)

reventon · 15 Oct 2010

Definitely .NET related.

Use this tool to uninstall .NET completely (just uninstalling it doesn't get rid of everything) - .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

Then try installing again.

karlsnooks · 15 Oct 2010

Quote: Originally Posted by woodart

No info there on v17.1

Precisely!

Windows 7: 1935 Error

1935 Error problems?