1935 Error

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  1. Posts : 44
    Windows 7 Professional 64-bit
       #1

    1935 Error


    I have run into a problem I can't seem to sort. When attempting to install TurboCad 17.1, I encountered an error that stopped and rolled back the installation. I encountered the same error when trying to install Adobe Acrobat. I have attached a grab of the actual error and the data from the event viewer.

    So far, I have tried reinstalling the msxml.msi file from a clean boot with no success. I uninstalled and reinstalled .net Framework 4.0.30319 but the verifier tells me it is not present (I've also attached the log).

    I'm pretty much at the end of ideas and would very much appreciate a rescue!

    1935 Error-error.jpg

    Event Viewer.txt

    setupverifier_main_10-15-10_17.59.34.txt
      My Computer


  2. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #2

    TurboCAD Forums - Index

    I'm not trying to put you off but did you try the Turbo Cad forum? Above link.
    They would probably be the best place to start.

    Posting here and there might help.
    Mike
      My Computer


  3. Posts : 44
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    Three days ago (along with another Win7 forum) and no replies.
      My Computer


  4. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #4

    Well I have no suggestions but I'll see if I can get some others to help.

    Mike

    Posted for some more experienced assistance. If no response this evening check back in the morning and I'll try again in the morning also.
    I will follow up.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    Please visit the following site, then contact the mfg of your software.
    Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads
      My Computer


  6. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #6

    Hi,

    From the verifier log
    Code:
    [10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
    [10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
    [10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
    [10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client
    I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

    In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

    Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4
      My Computer


  7. Posts : 44
    Windows 7 Professional 64-bit
    Thread Starter
       #7

    karlsnooks said:
    Please visit the following site, then contact the mfg of your software.
    Windows 7 Compatibility for TurboCad 17.1: Drivers, Updates, Downloads
    No info there on v17.1 but I have the same problem with Adobe and Corel products
      My Computer


  8. Posts : 44
    Windows 7 Professional 64-bit
    Thread Starter
       #8

    reventon said:
    Hi,

    From the verifier log
    Code:
    [10/15/10,17:59:39] Launching process 'Netfx40TestApplication.exe' now
    [10/15/10,17:59:39] Process successfully launched. Waiting 300 seconds for it to complete.
    [10/15/10,17:59:39] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -2146232576
    [10/15/10,17:59:39] ****ERROR**** Verification failed for product .NET Framework 4 Client
    I have .NET 4 on this system and no Netfx40TestApplication.exe - so I assume this is part of TurboCAD (or another 3rd Party verifier?)

    In that case it appears the problem is with the .NET install. This is strange as earlier in the log it listed that most of the expected components of .NET 4 were present.

    Try another .NET test - if you can run this installer (ie; get as far as being able to choose the install directory) without errors then .NET 4 is working - Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 4
    It was run from "netfx_setupverifier".

    I just tried the SDK install but it failed as well (see attached log)
    1935 Error Attached Files
      My Computer


  9. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #9

    Definitely .NET related.

    Use this tool to uninstall .NET completely (just uninstalling it doesn't get rid of everything) - .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs

    Then try installing again.
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #10

    woodart said:
    No info there on v17.1
    Precisely!
      My Computer


 
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