Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Windows 7 Ultimate x64 won't open any 32 bit programs

28 Oct 2010   #1

Windows XP Home
 
 
Windows 7 Ultimate x64 won't open any 32 bit programs

Hi all, posting a book here:

My Windows 7 Ultimate 64 bit does not seem to open any 32 bit programs. When I try to open a 32 bit program, it shows up in the task manager for a few seconds (e.g. "firefox.exe x32"), then disappears after a few seconds. I can open Internet Explorer 64 bit fine, run it with no programs, but the 32 bit version doesn't work.

I also can't access many of the Windows control panel settings, such as "Uninstall Programs." I can open the Control Panel folder, but when I double click on the items inside: nothing.

Background: My wife decided it was a good idea to download and run a program she received in an email from a stranger and let it bypass our Avast antivirus [IMG]file:///C:/DOCUME%7E1/ADMINI%7E1/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image001.gif[/IMG], which was when this all started. I was able to boot into safe mode and run MalwareBytes, Spybot SD, SuperAntiSpyware, Trend Micro Housecall, and Microsoft Security Essentials; also CCleaner, and a few other similar utilities (finding and deleting many items.) I feel fairly confident (not 100%) that there are no viruses/malware left, but either they screwed something up, or my efforts to subsequently clean the computer up did.

Now I booted into safe mode once or twice, and was able to run 32 bit programs! But now I can't do that anymore: Both regular and safe-mode boots result in the same problem.

Programs that I can run: IE x64, MSE, Super AntiSpyware, Zune software, Notepad...

Programs I can't: All 32 bit programs: Firefox, Microsoft Word/Excel 2007, Malwarebytes, program installation .exes, etc.

I think I'm down to re-formatting the PC, which I'm OK with, but I'd really like to see if anyone can help me avoid that.

My System SpecsSystem Spec
.

28 Oct 2010   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

My System SpecsSystem Spec
28 Oct 2010   #3

Windows XP Home
 
 

Bill2, I forgot to mention I have run sfc /scannow several times - no help yet. Could running it additional times help? Would running it in safe mode make a difference?
My System SpecsSystem Spec
.


28 Oct 2010   #4

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

I suspect somehow the programfiles86 or the associated reg entries got messed up. Do a test, uninstall any 32 bit app, then reinstall and see if it runs.
My System SpecsSystem Spec
28 Oct 2010   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by sandrider117 View Post
Hi all, posting a book here:

My Windows 7 Ultimate 64 bit does not seem to open any 32 bit programs. When I try to open a 32 bit program, it shows up in the task manager for a few seconds (e.g. "firefox.exe x32"), then disappears after a few seconds. I can open Internet Explorer 64 bit fine, run it with no programs, but the 32 bit version doesn't work.

I also can't access many of the Windows control panel settings, such as "Uninstall Programs." I can open the Control Panel folder, but when I double click on the items inside: nothing.

Background: My wife decided it was a good idea to download and run a program she received in an email from a stranger and let it bypass our Avast antivirus [IMG]file:///C:/DOCUME%7E1/ADMINI%7E1/LOCALS%7E1/Temp/msohtmlclip1/01/clip_image001.gif[/IMG], which was when this all started. I was able to boot into safe mode and run MalwareBytes, Spybot SD, SuperAntiSpyware, Trend Micro Housecall, and Microsoft Security Essentials; also CCleaner, and a few other similar utilities (finding and deleting many items.) I feel fairly confident (not 100%) that there are no viruses/malware left, but either they screwed something up, or my efforts to subsequently clean the computer up did.

Now I booted into safe mode once or twice, and was able to run 32 bit programs! But now I can't do that anymore: Both regular and safe-mode boots result in the same problem.

Programs that I can run: IE x64, MSE, Super AntiSpyware, Zune software, Notepad...

Programs I can't: All 32 bit programs: Firefox, Microsoft Word/Excel 2007, Malwarebytes, program installation .exes, etc.

I think I'm down to re-formatting the PC, which I'm OK with, but I'd really like to see if anyone can help me avoid that.
Did you try a system restore
System Restore
My System SpecsSystem Spec
28 Oct 2010   #6

Windows XP Home
 
 

Thank you Bill2! I tried sfc /scannow a few more times, then ran chkdsk c: /F /R, and after all that I'm back to normal!
My System SpecsSystem Spec
30 Jun 2011   #7

windows 7 home premium 32bit
 
 
Same problem BUT

Windows 7 Home Premium 64bit machine.

I have tried to run SFC /SCANNOW from safe mode command prompt and get "Resource Protection could not start the repair service"

OK then I boot from the DVD and get to Command Prompt and get the message
"There is a system repair pending, restart"

WTH!
How would I end this "system repair pending" so I can run SFC?


Thanks
My System SpecsSystem Spec
30 Jun 2011   #8

windows 7 home premium 32bit
 
 

OK, I found another post that fixed my 32bit app problem. had to re-do the boot sector "bootsect /nt60 c: /mbr"

Now I able to run my tools but still the local area connection is not showing up in "network Connections"
My System SpecsSystem Spec
Reply

 Windows 7 Ultimate x64 won't open any 32 bit programs





Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:49 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33