error message when I try to install Windows Essentials

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  1. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #11

    Run a scan of Malwarebytes in safe mode
    Malwarebytes
      My Computer
    Quote Quote

  3. fozzie62
    Posts : 10
    windows 7 64 bit home premium
    Thread Starter
       New #12

    My computer works fine. I uninstalled the windows live essentials. So I don't have that on the computer anymore. I read where windows installer may need to be cleaned up but cam't find where to get the cleanup
      My Computer
    Quote Quote

  4. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #13

    OK I understand.
    Try in safe mode as we said before
    Safe Mode

    Possibly to make it easier try the prior suggestion, first; turn off your Anti Virus and try to download
    If that does not work try in safe mode.
      My Computer
    Quote Quote

  6. fozzie62
    Posts : 10
    windows 7 64 bit home premium
    Thread Starter
       New #14

    ok I tried to do the safe mode. Everything I download it tells me the setup files are corrupted.
      My Computer
    Quote Quote

  7. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #15

    Turn off your antivirus and try in regular mode
    Make sure that you have no malware. Download and scan with malwarebytes as suggested above.
      My Computer
    Quote Quote

  8. fozzie62
    Posts : 10
    windows 7 64 bit home premium
    Thread Starter
       New #16

    ok I am sorry but I tried everything that you all told me and nothing works. I even tried to download from a different computer and install on mine and it still says the files are corrupted.
    I am so upset.
      My Computer
    Quote Quote

  10. fozzie62
    Posts : 10
    windows 7 64 bit home premium
    Thread Starter
       New #17

    Thanks everyone for your help but found a program on my computer that restored everything back to the way it was.
      My Computer
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  11. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #18

    Did you do a system restore?
      My Computer
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  12. fozzie62
    Posts : 10
    windows 7 64 bit home premium
    Thread Starter
       New #19

    no it was called Toshiba application installer
      My Computer
    Quote Quote

 
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