I tunes

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  1. Posts : 32
    windows 7
       #1

    I tunes


    Just tried to install Itunes 10.1 but get the window i nattacment,also cannot uninstall 100% as Bonjer is still running have treid most reccomended solutions including a different user profile
    Also now cannot install windos update Error code 57 A
    Would appreciate any ideas
    I tunes Attached Files
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    Did you try these?
    Try to uninstall in safe mode
    Go to run (by search)
    type msconfig
    go to start up items
    Then uncheck the program that is the problem, then reboot.
      My Computer


  3. Posts : 32
    windows 7
    Thread Starter
       #3

    Many thanks did all you reccomended still get unknown file that will not allow installation
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Just to be safe
    Make a full antivirus scan
    Download and make a full updated scan with malwarebytes

    I am sure that this is ok, but just that small chance. Lets play it safe

    If you are negative, we can try with revno to uninstall.
      My Computer


  5. Posts : 32
    windows 7
    Thread Starter
       #5

    Ok willdo thank you
      My Computer


  6. Posts : 32
    windows 7
    Thread Starter
       #6

    Just finished no infections found!
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Does bonjer have to do with your printer?
    On a network?
      My Computer


  8. Posts : 32
    windows 7
    Thread Starter
       #8

    richc46 said:
    Does bonjer have to do with your printer?
    On a network?
    Sorry it is part of I Tunes I managed to delete it in safe mode
    Should be BONJOUR
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    OK so its all deleted and yet you cant uninstall because it is supposedly running?
    If so download and use ccleaner. It may be remnants that remain.
    Piriform - Download CCleaner, Defraggler, Recuva, Speccy - Millions of users worldwide!
      My Computer


  10. Posts : 32
    windows 7
    Thread Starter
       #10

    I use CC Cleaner as a standard no luck
    as I had tried to reinstall I went into safe mode and tried to uninstall Bonjour it came up with installer not working, possibly the windows installer is the problem
    I do not which one to down load from microsoft for windows 7
    Am off to bed thanks for help so far will try again tomorrow
    The joy of being retired
      My Computer


 
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