Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: SAP Front End Black Screen

22 Nov 2010   #1
McLaxn

Windows 7 Home Premium 64bit
 
 
SAP Front End Black Screen

I have used the SAP Front End interface for months and then I updated my graphics card with the latest drivers. All of the sudden, when SAP opens, it's just a black screen and I can't do anything with it. I've gone through and completely clean uninstalled the programs and reinstalled it a few times now and no improvement. Then I went and uninstalled the graphics card drivers and reinstalled them and still nothing. I don't know what else there is to do about this. If someone could please help me out with this problem, I would be very very appreciative. I can't seem to figure out what happened or how to fix it. Thank you!


My System SpecsSystem Spec
.
23 Nov 2010   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi McLaxn,

Have you tried running SAP under "Compatibility" mode?

1. Right-click SAP icon, and select "Properties".
2. Select the "Compatibility" tab.
3. Choose the two options shown below:

Note : this example is from a different program, but I have come across similar "graphics errors" with other programs before, and "Compatibility" mode has solved the issues.

Regards,
Golden


Attached Images
 
My System SpecsSystem Spec
23 Nov 2010   #3
McLaxn

Windows 7 Home Premium 64bit
 
 

Thank you, Golden, for your prompt response and suggestion.

Well, I couldn't get to any sort of configuration for it, actually here's the screen capture of what the Configuration screen comes up with. SAP used to work and then it started to do this.

The second picture is what the SAP login window comes up as.


Attached Thumbnails
-sapconfig.jpg   -saplogon.jpg  
My System SpecsSystem Spec
.

24 Nov 2010   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmmm....so you don't open it with a shortcut on the Desktop? Could you create a shortcut and try the suggestions?
My System SpecsSystem Spec
24 Nov 2010   #5
McLaxn

Windows 7 Home Premium 64bit
 
 

When I right click on the desktop shortcut link, I clicked on Properties, but there is not a Compatibility tab. I went through the available tabs and did not see a Compatibility area anywhere.
My System SpecsSystem Spec
24 Nov 2010   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmmm. OK, now I'm stumped. I'll look into this a bit more, since I use SAP here at work under Windows 7 64 Pro, but haven't seen this problem.

Can you give me the details of your graphics card please?
My System SpecsSystem Spec
24 Nov 2010   #7
McLaxn

Windows 7 Home Premium 64bit
 
 

It's an Intel HD Graphics (Core i3) and I just installed the latest drivers, 8.15.10.226, as per the Intel website. Video BIOS 1926.1 and Current Graphics Mode: 1366 by 768.
My System SpecsSystem Spec
25 Nov 2010   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. I've asked around, and the consensus seems to be the Compatibility mode.....however, you don't see that on your shortcut.

Are you logged in as an administrator? Someone suggested this might be why you don't see the compatibility mode.
My System SpecsSystem Spec
30 Jul 2012   #9
itsupportcag

Windows 7 Professional x64
 
 
same problem here.....

Quote   Quote: Originally Posted by McLaxn View Post
It's an Intel HD Graphics (Core i3) and I just installed the latest drivers, 8.15.10.226, as per the Intel website. Video BIOS 1926.1 and Current Graphics Mode: 1366 by 768.
if got the same error here and i really dont know what do more (after reinstalling, clearing registry and all the things, and i dont want to clean the hole maschine from scratch).
i know, this thread is very old....but i have it actually....

thanks

Sascha
My System SpecsSystem Spec
30 Jul 2012   #10
kado897

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit Service Pack 1
 
 

Two things to try.

1. Roll back the driver to the previous version.
2. If you have a Restore point before the problem you could try a system restore.
My System SpecsSystem Spec
Reply

 SAP Front End Black Screen




Thread Tools




Similar help and support threads
Thread Forum
Games won't run in full screen but in front of a black screen
After playing the first "Riddick" game, I have noticed that any game I start, while it is in the full screen mode, will not be maximized. As in, the resolution doesn't stretch out so anything that isn't my native desktop's resolution isn't good enough because I get black bars or to be more precise...
Gaming
Black Screen During WIN 7 POST , Black Screen Even In Safe Mode
Hi, I have this 4 year old Lenovo Y560(config below) The discrete graphic card has probably fried a long time ago, so last year when I did a clean install of Windows, I had to disable ATI Card permanently in the device manager using safe mode and used the Intel integrated card. A few days ago, I...
Installation & Setup
Black Screen of Death true black no keys work at all!!!HELP
i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and...
BSOD Help and Support
Screen Has Bright Marks Behind Front Bezel
I know this is not really a W7 issue but you guys are pretty helpful. Well I noticed that i had "Bright Marks" coming from the under the front bezel of my screen. I thought it was light reflection but once i when to watch a movie, i saw them even more. Is my screen "Bleeding" and on it's way to...
Hardware & Devices
BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black
Hello there, So as the title says, I'm having some problems with my computer. I bought it about 4 weeks ago, and no issues with it other than when I try to play an MMO that would make the graphics card work. The graphics card that is installed in the computer was separately bought and installed,...
BSOD Help and Support
Black Rectangles/Black Boxes All Over The Screen
When I turn on my computer, it's all fine until after I login. I get these patches of small black rectangles all over my screen which stay above windows and everything (see attatched photo). I located it down to being an issue with dwm.exe as the boxes go away when I end that task. I just don't...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App