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Windows 7: Windows Live Essential - Out of options?

23 Nov 2010   #1

Windows 7 Home Premium x64
 
 
Windows Live Essential - Out of options?

Ok my problem is this: Cannot sign in, it doesn't even go 1 second when I push the loggin button before it gives me an error message and the error code 80040154.

What I've tried: Basically everything I've come over and what MSN support suggested.
I've completely removed everything Windows Live Messenger related stuff on my computer, and reinstalled. But everytime I remove it and I've reinstalled, it still remembers my e-mail and password, which makes me believe I haven't been able to remove everything from my computer when I thought I did.

I'm out of options for now, anyone have any suggestions on what I could try?

Additional info:
According to MSN my MSXML Library is damaged. (I've reinstalled it and everything)
It says "You're not connected to the Messenger Service" on Connection in Options. (I think it might be something with that since everything else fails)
My firewall isn't blocking MSN.

Connection log if it can provide help:
Quote:
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::OnControlActivate control=[4]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::OnSignin> name=[******@hotmail.com] flag=[0xa]
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CreateIdentity(431): (******@hotmail.com, 0x0020F674)
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CreateIdentity(456): : Found existing IIdentity (0661CF40)
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::TransitionState>Enter Transition from state [1] to [2]
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::OnSignInStarted> hr=[0x0] state=[2]
[12:46:47.80] 0250 Messenger: Zone_UI CUIManager::UILogon@0022C3E0: enter
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::SetLoginType> type=12
[12:46:47.80] 0250 Messenger: Zone_UI CUIManager::LogonService@0022C3E0: enter
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonServiceStarted> hr=[0x0] state=[2]
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity(0x0661CF40)
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity: Ignoring: (0661CF40) is already the Active Identity.
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity() = 0x1
[12:46:47.80] 0250 Messenger: Zone_HotmailProtocol CUIManager::LogonService@0022C3E0: recorded login start time as 2985359
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::SetPresence_State@0022A4E8: m_bNextLogonState 2 (0x0002)
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::StartSignInAnimations
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInDialogBehavior::StartSignInAnimations m_eState=[0]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInAnimations::Play hr=[0x0]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInDialogBehavior::PlayLASAnimation m_spSignInAnimations=[107075360] hr=[0x0]
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::InitPlatformServices@0022A4E8: enter
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentityMemberName()
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL strMemberNameOut = ******@hotmail.com
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentityMemberName() = 0x0
[12:46:47.87] 0250 PresenceIM.dll: Zone_PimtChk platformservicesimpl.cpp:111 ERROR:"" failed with 0x80040154.
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::InitPlatformServices@0022A4E8: leave
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::Logoff@0022A4E8> hr=0x80040154 tasks=@0665AD90
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::FireLogonResult@0022A4E8: hr = 0x80040154
[12:46:47.87] 0250 Messenger: Zone_HotmailService CTaskRunner::AbortTasks: running=0
[12:46:47.87] 0250 Messenger: Zone_Voice (voicevideoplatformlogon.cpp:66): ERROR: [OnLogonResult called with an failure hrLogon] "" failed with 0x80040154 in .
[12:46:47.87] 0250 Messenger: Zone_LogonState CUIManager::OnLogonResult hr=[0x80040154] m_dwUILogonFlags=[2]
[12:46:47.87] 0250 Messenger: Zone_UI CUIManager::OnLogonResult@0022C3E0: enter
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonError> hrError=[0x80040154]
[12:46:47.87] 0250 Messenger: Zone_LogonState CLogonErrorHandler:isplayLogonErrorDialog> hrError=[0x80040154] s_fDisplayingLogonError=[0]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::TransitionState>Enter Transition from state [2] to [1]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnSignInError> hr=[0x0] state=[1]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonError> hr=[0x0] state=[1]
[12:46:47.87] 0250 Messenger: Zone_UI CUIManager::OnLogonResult@0022C3E0: leave
[12:46:47.87] 1900 Messenger: Zone_LogonState CSignInUI::OnSignInCanceled
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService:isconnectAndCleanupInternal@0022A4E8: enter
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService:isconnectAndCleanupInternal> Transitioned to MSTATE(0x1)
[12:46:49.89] 0250 Messenger: Zone_IM_Messages ConversationMgr::UnInit@0022C928: enter
[12:46:49.89] 0250 Messenger: Zone_IM_Messages ConversationMgr::UnInit@0022C928: leave
[12:46:49.89] 0250 Messenger: Zone_IdentityCRL CIdentityClient::CancelPendingRequests()
[12:46:49.89] 0250 Messenger: Zone_IdentityCRL CIdentityClient::CancelPendingRequests() = 0x0
[12:46:49.89] 0250 Messenger: Zone_HotmailService CMsgrService::FireLocalStateChangeResult@00229D50S_OK, 0x0001)
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLocalStateChangeResult> hrResult=0x0, bsLocalState=0x1
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogOff> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLocalStateChangeResult> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::OnLocalStateChangeResult> Old state=0x100, new state=0x1
[12:46:49.89] 0250 Messenger: Zone_LogonState CBLObject::OnPrimaryPutLocalState: hr: 0x00000000, state: 0x1
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService:isconnectAndCleanupInternal@0022A4E8: leave
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::LogonService@0022C3E0: leave
[12:46:49.89] 0250 Messenger: Zone_LogonState CUIManager::UILogon: LocalState=0x1 hr=0x0
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::UILogon@0022C3E0: leave
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::HandleCredentialsReadyForSignIn> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_LogonState CLogonErrorHandler::OnDisplayLogonError: hr: 0x80040154
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CErrorResponder::Initialize - UNHOOK_ALL_EVENTS for CConfigServerClientEvents
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CErrorResponder::Initialize - HOOK_EVENT for CConfigServerClientEvents
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CSMsgrGetConfigInfo - with with fRefresh=false
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CSMsgrGetConfigInfo - not online.
[12:46:49.89] 0250 Messenger: Zone_LogonState CLogonErrorHandler::HandleLogonError> Display Error Dialog
[12:46:49.91] 0250 Messenger: Zone_LogonState CBLObject::SetImplicitState: implicit: 0x12, current: 0x1, set: 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity(0x0020F688)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL *ppIdentityOut = 0x0661CF40
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CUIManager::UICommonLogoffIdentity@0022C3E0(), fUpdateDisplay = 1
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity(0x0020F55C)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL *ppIdentityOut = 0x0661CF40
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity()
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity RemoveIdentity(502): (******@hotmail.com)
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity RemoveIdentity(520): : Removing IIdentity (0661CF40)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity(0x00000000)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity: Clearing out Identity (00000000).
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity() = 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity() = 0x0


My System SpecsSystem Spec
.

04 Dec 2010   #2

Windows 7 build 7068
 
 

i got the same problem, i think its something to do with msn never installing everything it needs either dll or regtery files
My System SpecsSystem Spec
04 Dec 2010   #3

Windows 7 Ultimate 64bit
 
 

I also had a issue the other day with a windows7 build and live messenger 2011. I don't recall the exact error # but messenger failed to connect same as you described. I fixed the issue by unchecking "check for server certificate revocation*" in the advanced tab of internet options. You can find internet options via the control panel "Control Panel\Network and Internet\internet options" After unchecking and a reboot live messenger worked as it should. Once live messenger was able to connect i was able to go back to internet options and recheck "check for server certificate revocation*" and all was fine. Since I am not sure of what my error code was i cant say that this is your problem but its not something that would cripple your system to maybe try.
My System SpecsSystem Spec
.


05 Dec 2010   #4

Windows 7 build 7068
 
 

Quote   Quote: Originally Posted by Glhs958 View Post
I also had a issue the other day with a windows7 build and live messenger 2011. I don't recall the exact error # but messenger failed to connect same as you described. I fixed the issue by unchecking "check for server certificate revocation*" in the advanced tab of internet options. You can find internet options via the control panel "Control Panel\Network and Internet\internet options" After unchecking and a reboot live messenger worked as it should. Once live messenger was able to connect i was able to go back to internet options and recheck "check for server certificate revocation*" and all was fine. Since I am not sure of what my error code was i cant say that this is your problem but its not something that would cripple your system to maybe try.
Thanks for help, unfortunately it didnt work but if anyone else has another good idea, let me know.
My System SpecsSystem Spec
05 Dec 2010   #5

Windows 7 Professional 64-bit
 
 

Try signing on at Sign In.
My System SpecsSystem Spec
Reply

 Windows Live Essential - Out of options?




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