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Windows 7: Flash Player will not install


03 Dec 2010   #1

windows 7 RTM
 
 
Flash Player will not install

Hi All,

I am trying to install Adobe Flash Player on Firefox 4.0 Beta 7.

I have tried several downloads but all do the same thing. They have
the " Install " button inactive ( greyed out ? )

I am working from a clean install and may have configured something wrong,
but I cannot find it.

Thanks, Richard



Attached Images
 
My System SpecsSystem Spec
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03 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Did you click the box to accept the license agreement? This will make the install button active

A Guy
My System SpecsSystem Spec
04 Dec 2010   #3

windows 7 RTM
 
 

Hi Guy,

Yes, I clicked it, I even read it. I also clicked where the install button should be, No luck.
My System SpecsSystem Spec
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04 Dec 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, sorry, was the 1st try Try to download the installer from here:

Flash Non IE

Right click the installer and Run as administrator. If no help you can try it in safe mode. Download this small tool:

SafeMSI

Boot to safe mode, click on SafeMSI and it will enable the windows installer. Try to install the flash again. A Guy
My System SpecsSystem Spec
04 Dec 2010   #5

Windows 7 Ultimate x64
 
 

I would try and uninstall it first with Adobe's tool here:

Adobe Flash Player - Downloads

and then try reinstalling. As an aside, if you use Google Chrome as your browser, you do not need Flash as it is built into Chrome.
My System SpecsSystem Spec
04 Dec 2010   #6

windows 7 RTM
 
 

Thanks for your good input.

I tried all that with no change. Even safe mode had the button greyed out.
I also tried an older version.

Something, no doubt something I did, has things fouled up.

Apparently I will have to start over again.

Thanks again,
Richard
My System SpecsSystem Spec
04 Dec 2010   #7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by rerice View Post
Thanks for your good input.

I tried all that with no change. Even safe mode had the button greyed out.
I also tried an older version.

Something, no doubt something I did, has things fouled up.

Apparently I will have to start over again.

Thanks again,
Richard
The uninstaller didn't work?
My System SpecsSystem Spec
05 Dec 2010   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Richard,
Make sure you have no windows open as you uninstall Flash.
Exit all applications: Check the task bar and the system tray to make sure no user applications are running. For example, if you see icons for browsers or instant messaging (IM) clients such as AOL Instant Messenger or Yahoo! Messenger, right-click the icon and select either Close or Exit.

Let us know if you require more help.
My System SpecsSystem Spec
05 Dec 2010   #9

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi i have put the adobe uninstaller in the zip file attached to this post if it helps


Attached Thumbnails
Flash Player will not install-adobe.png  
Attached Files
File Type: zip uninstall_flash_player.zip (174.6 KB, 15 views)
My System SpecsSystem Spec
Reply

 Flash Player will not install




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