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Windows 7: help pls..


28 Dec 2010   #1

windows 7 home basic 32bit
 
 
help pls..

samsung kies installed then when i try to open it it start to work then suddenly a message appear .. the program has stop working windows is trying to find the solution to the problem... then i must close the program.. i try to uninstall it and install it the the same problem... then somtimes theres a debug icon in it... i press it but nothing happened.. i try to run it on windows vista but the same problem.. what should i do? thanks in advance


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28 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

First thing you need to do is tell us what "samsung kies" is. I never heard of it.
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28 Dec 2010   #3

Windows 7 Professional 64 bit
 
 

Whatever the program is, you should contact the program vendor for support. Since it fails on two separate OSs, it's obviously not a Windows problem.
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28 Dec 2010   #4

Win 7 64 bit professional
 
 

Quote   Quote: Originally Posted by pricetech View Post
Whatever the program is, you should contact the program vendor for support. Since it fails on two separate OSs, it's obviously not a Windows problem.
It's software that allows certain Samsung phones to sync with PCs (Outlook). It's not sold in the US but very popular overseas.

zer0degree77 try installing/and running it with UAC turned off.
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29 Dec 2010   #5

windows 7 home basic 32bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
First thing you need to do is tell us what "samsung kies" is. I never heard of it.
its the pc suit of samsung mobile.. cause i use my fone as a modem to connect to the internet.. thanks! before there was no problem i dont know what happened...
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29 Dec 2010   #6

windows 7 home basic 32bit
 
 

Quote   Quote: Originally Posted by Snakeyeskm View Post
Quote   Quote: Originally Posted by pricetech View Post
Whatever the program is, you should contact the program vendor for support. Since it fails on two separate OSs, it's obviously not a Windows problem.
It's software that allows certain Samsung phones to sync with PCs (Outlook). It's not sold in the US but very popular overseas.

zer0degree77 try installing/and running it with UAC turned off.
what is uac?
My System SpecsSystem Spec
29 Dec 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

User account control.

Type UAC into the search box on the start button and go to the link.
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 help pls..




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