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Windows 7: How to remove prog "att-rc self support tool"

30 Dec 2010   #1
gripshift

Windows 7 Home Premium 64bit
 
 
How to remove prog "att-rc self support tool"

ATT DSL support installed this prog twice on my machine incident to a support event (boy are they bad . . . ). I have two of them listed in Add Remove programs, along with a slew of registry entries for the prog(s) and Add Remove will not remove them - when I click on uninstall nothing happens, even after restarting the computer. There is a Program Files directory for the prog(s), but no uninstall prog there. How do I get rid of this mess? A general google search for "remove att-rc self support tool" to no avail . . .


My System SpecsSystem Spec
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30 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gripshift View Post
ATT DSL support installed this prog twice on my machine incident to a support event (boy are they bad . . . ). I have two of them listed in Add Remove programs, along with a slew of registry entries for the prog(s) and Add Remove will not remove them - when I click on uninstall nothing happens, even after restarting the computer. There is a Program Files directory for the prog(s), but no uninstall prog there. How do I get rid of this mess? A general google search for "remove att-rc self support tool" to no avail . . .
Try booting into safe mode and removing them. Are you sure you dont need them?
My System SpecsSystem Spec
01 Jan 2011   #3
gripshift

Windows 7 Home Premium 64bit
 
 

No, I dont need them.

Can't remove them in Safe Mode either.
My System SpecsSystem Spec
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01 Jan 2011   #4
EzioAuditore

Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS
 
 

Use Revo uninstaller pro. It better than the built-in uninstaller. If not listed in it's window, use the force uninstall option and point it to the program's executable. It's a 30-day trial.
You can use Revo free too if you want but it's a little less powerful than the pro.
My System SpecsSystem Spec
01 Jan 2011   #5
gripshift

Windows 7 Home Premium 64bit
 
 

Thank you. Revo auto removed one, the other done with forced option.
My System SpecsSystem Spec
02 Jan 2011   #6
EzioAuditore

Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS
 
 

Glad we could help.
Have a nice new year.
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 How to remove prog "att-rc self support tool"




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