I doubt this has been asked since I cannot find ONE site to help me on this. I have even gone to youtube and asked people. I have not got help from microsoft or anyone online. And I can confirm it is only happening on my end because I've asked friends on msn about it. Here is my issue, it lags and locks up msn EVERY....single time I open up the "more" button when I click emoticons...the "more" button I click that then it LAGS..and says "not responding" and it does this for over 60 seconds then it finally opens. It has done this for YEARS!...And not once have I got any help on this. I have tried to downgrade msn and upgrade. Right now I am using msn11 which by the way is the most worthless thing I have used to date. And I love how Microsoft ASSUMES everyone owns an HD webcam. Anyway like I said...the msn emoticons window when I click on "more" it locks up and stops responding for about 2 minutes then it finally opens it. Is there ANY way at all I can fix this? I don't want to fully get rid of msn and I doubt that would help. I also know it's not a registry error because I've downgraded my OS and back up again so many times. I had another computer and it STILL did that also even on that one. I got an old computer with no gfx card. I am using Windows 7 basic. I'd appreciate any help you can give me or find for me. Because I've been searching help on this for years and kind of got desperate it's kind of the main reason I just now joined this forum. I think people on a Windows forum would or "should" know of some ways to fix it. It's just very very annoying I have to put up with 2 minutes of loading just to open the "more" button to see the rest of my emoticons. One would say "well just memorize your emoticon shortcuts" well I got a uber bad memory.