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Windows 7: installation and un installation problem in skype

12 Jan 2011   #1

Windows 8 Pro
 
 
installation and un installation problem in skype

i have dell inspiron laptop running windows 7 64 bit which came preconfigured with skype version 4.2.i updated skype to version 5.0 but this time while upgrading i gave path for program files as my E drive.

now today when i tried to upgrade skype to 5.1 it always gives me "skype is already installed in another location.please uninstall it first".the problem is i cant see skype listed in control panel/programs and features so i dont know how to uninstall it.

also in my hurry when i upgraded my skype 4.2 to 5.0 as stated above i gave the path for program files as E:/program files instead of E:/program files/skype as per norm.now what i can see is skype exe is in E:/program flies/phone(how this folder came into being i dont know????)

so please suggest me how to completely uninstall skype so i can install latest version

edit:i already tried 3rd party programs to uninstall but to no avail


any help will be appreciated

My System SpecsSystem Spec
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12 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dreamer View Post
i have dell inspiron laptop running windows 7 64 bit which came preconfigured with skype version 4.2.i updated skype to version 5.0 but this time while upgrading i gave path for program files as my E drive.

now today when i tried to upgrade skype to 5.1 it always gives me "skype is already installed in another location.please uninstall it first".the problem is i cant see skype listed in control panel/programs and features so i dont know how to uninstall it.

also in my hurry when i upgraded my skype 4.2 to 5.0 as stated above i gave the path for program files as E:/program files instead of E:/program files/skype as per norm.now what i can see is skype exe is in E:/program flies/phone(how this folder came into being i dont know????)

so please suggest me how to completely uninstall skype so i can install latest version

edit:i already tried 3rd party programs to uninstall but to no avail


any help will be appreciated
Would be easy if you had a backup to restore form.
My System SpecsSystem Spec
12 Jan 2011   #3

Windows 8 Pro
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post

Would be easy if you had a backup to restore form.

i mean my skype is working fine as in now..i just want to upgrade to latest version and this time i want clean proper install of skype
My System SpecsSystem Spec
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12 Jan 2011   #4

windows 7 professional, 6.1.7600
 
 

I´m using Win 7 built 6.1.7600, and skype just won´t connect. I get an error saying it can´t connect. I´ve tried the latest version and old ones, just have the same problem. Anyone know what to do? Or I just give up on skype??!!
Thanks
My System SpecsSystem Spec
13 Jan 2011   #5

Windows 8 Pro
 
 

i just need a step by step guide how to remove skype completely from my system including registry entries so i can
have a fresh install of skype

anyone???
My System SpecsSystem Spec
13 Jan 2011   #6

Windows 8 Pro
 
 

really no 1 to help here????????????
My System SpecsSystem Spec
14 Jan 2011   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by dreamer View Post
really no 1 to help here????????????
Use the trial version of Revo Uninstaller Pro to remove skype and leftover files and registry entries (use the advanced mode when uninstalling)
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
My System SpecsSystem Spec
14 Jan 2011   #8

Windows 8 Pro
 
 

ok here is the solution to all peeps who are facing same problem..

dont download skypesetup.exe,instead download skypesetup.msi

it will automatically uninstall older versions and install latest version
My System SpecsSystem Spec
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 installation and un installation problem in skype




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