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Windows 7: Adobe CS3 Install - Windows 7 x32

28 Jan 2011   #1

windows 7
 
 
Adobe CS3 Install - Windows 7 x32

When I try to install CS3 Design Premium in Win 7 32 bit the extracting awrup files dialog box displays and then goes away and the next panel - I think enter serial number panel - starts to display and it goes away and all quit! I have changed compatability to XP and to Vista with the same results. I ran Win 7 in safe mode and when I ran CS3 setup it said the Windows Installer wasn't found. I also have ran setup from the DVD and from the folder created in Common Files. Same result.

Can anyone help please?

My System SpecsSystem Spec

28 Jan 2011   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Cornwall UK
 
 

Have you previously installed this program on a PC before?
My System SpecsSystem Spec
28 Jan 2011   #3

windows 7
 
 

Yes it was installed in Vista x32 which I upgrade to Win 7 and it was running fine. I uninstalled from there. I am trying to install on a different machine with Win 7 x32 4 GIG Ram and 4 TB. It is an AMD 3800 dual CPU.
My System SpecsSystem Spec
.


28 Jan 2011   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Cornwall UK
 
 

You spec looks fine, have you tried to install in Safe mode. You might have a firewall problem so Safe mode should overcome that. Worth a try!
My System SpecsSystem Spec
28 Jan 2011   #5

windows 7
 
 

Yes I tried that and it failed saying it could not find the Windows Installer. If I knw what that was I could copy it and rename the copy to what it wants.

Last edited by theaudioanalyst; 28 Jan 2011 at 01:48 PM.. Reason: clarity
My System SpecsSystem Spec
04 Feb 2011   #6

windows 7
 
 

I have tried everything I could think of and what others have suggested:
1. Safe Mode - couldn't find the Windows Installer
2. Regular - when it goes to display the panel after extracting the install files, it simply quits - goes away.
3. Copying the CD onto my hard drive.
4. Installing from the CS3 internal setup program - same as 2 above.
5. Disabling AntiVirus and Firewall and UAC - same as 2 above.
6. Running 4 and 5 from the Hard Drive - same as 2 above.
7. Setting Windows 7 compatibility - same as 2 above also from the hard drive as well.
8. Changing the .XML files per an Adobe Blog comment - same as 2 above.

If you can think of something else to try, please let me know. I am game.


Last edited by theaudioanalyst; 08 Feb 2011 at 10:35 PM.. Reason: clarification
My System SpecsSystem Spec
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