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Windows 7: HP OfficeJet Scanner Software Won't Install

01 Nov 2009   #21
CadillacPat

Windows 7
 
 

HP Support is telling me that Windows 7 Scanner Drivers will not be available for my brand new HP PhotoSmart C6380 all-in-one for 6 weeks.

My Install Disk would not work when trying to install the new printer into the brand new HP Windows 7 PC.
I am using Windows Fax-Scan to scan items and I don't like it near as much as the HP Solution Center application.

--CadillacPat--


My System SpecsSystem Spec
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30 Dec 2009   #22
rcrist

Win 7
 
 
Compatibility Mode

I have an HP Officejet Pro L7580 all-in-one with print, scan, fax. I lost the scan capability after installing Win 7 and the HP software would not install because it detected a non-supported operating system (Win 7 ). I used the procedure to set compatibility mode mentioned in this thread and the HP software installed without a problem. I set the installation software for Vista compatibility and to run as an administrator. Hope this helps.
My System SpecsSystem Spec
31 Dec 2009   #23
CadillacPat

Windows 7
 
 

I called HP Support and a real nice lady in Pakistan took the time to install everything online.
Everything works perfectly now.
My System SpecsSystem Spec
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29 Mar 2011   #24
kmint

Win7 Ultimate x64
 
 

Just to say that the Vista drivers worked for me for W7 32bits along with adjusting the compatibility with Vista in the properties windows. I have Officejet 4315 and the scanner wasnt working and now does.

I got the drivers here Software & Driver Downloads HP Officejet 4315 All-in-One Printer - HP Customer Care (United States - English)

Just choose for your (Vista) version 32 or 64 bits and then download in the link below which says Driver - Product installation software.

Or just go directly here for Windows 7 32 bits: HP Full Feature Software and Drivers HP Officejet 4315 All-in-One Printer - HP Customer Care (United States - English) and download the file AIO_CDB_Full_Non-Network_enu_NB.exe

Or even more directly just click here to get the driver (for Vista/W7 32 bits):

ftp://ftp.hp.com/pub/softlib/softwar...ork_enu_NB.exe
My System SpecsSystem Spec
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 HP OfficeJet Scanner Software Won't Install




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