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Windows 7: Win7/Itunes Problems

18 Mar 2011   #1
mom2kyleegrace

Win 7 Home Prem 64
 
 
Win7/Itunes Problems

I spent over an hour on the phone w/Apple and they say it has to be a win7 issue as to why I am not able to uninstall itunes. I keep getting error messages. I call Microsoft and they want $99 for ONE time help or $149 for up to 5x of help!

Any suggestions??

I keep getting this error and I'm not IN safe mode. "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."


My System SpecsSystem Spec
.

18 Mar 2011   #2
danielraja2

Windows 7 Pro
 
 

Hi,

You can try be unregistering the windows installer by Start->Run msiexec /unreg and re-registering it by Start->Run msiexec /regserver
My System SpecsSystem Spec
18 Mar 2011   #3
mom2kyleegrace

Win 7 Home Prem 64
 
 

Quote   Quote: Originally Posted by danielraja2 View Post
Hi,

You can try be unregistering the windows installer by Start->Run msiexec /unreg and re-registering it by Start->Run msiexec /regserver

This didn't work! Same error!
My System SpecsSystem Spec
.


18 Mar 2011   #4
DeanP

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

1. Go to Start
2. Type in Services.msc in the Start Search Box
3. Scroll Down and find Windows Installer
4. Make sure it is turned on. If it is not, right click on Windows Installer and click Start

Try uninstalling it again.
Are you doing this on administrator or standard account?
My System SpecsSystem Spec
18 Mar 2011   #5
mom2kyleegrace

Win 7 Home Prem 64
 
 

Thanks, but this didn't work either. I am administrator.

Quote   Quote: Originally Posted by DeanP View Post
1. Go to Start
2. Type in Services.msc in the Start Search Box
3. Scroll Down and find Windows Installer
4. Make sure it is turned on. If it is not, right click on Windows Installer and click Start

Try uninstalling it again.
Are you doing this on administrator or standard account?
My System SpecsSystem Spec
Reply

 Win7/Itunes Problems




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