pinnacle studio version 9

LJThorburn · 26 Mar 2011

I recently installed a new motherboard in a friends computer and then installed windows 7. Everything runs ok but he's now tried to install Pinnacle Studios version 9 but it keeps tellin him he needs to be signed in as the administrator, which he is as he's the sole user. Even verified that he's down as the administrator but still getting nowhere. I have the same os on my laptop n before I can alter or delete anything it tells me to verify i'm the administrator, I click ok and off I go. But this isn't happening with my mates desktop. Any suggestions?

Wallonn7 · 26 Mar 2011

Hi LJThorburn.
I have to say that the problem has nothing to do with administrator privileges to start. How can you have verified in
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Software&p=Pinnacle%20Studio&v=Pinnacle&uid=9&l=en&pf=0π=1&s=Pinnacle%20Studio%209 &os=64-bit this version of Pinnacle Studio is not compatible with Windows 7.

LJThorburn · 26 Mar 2011

I hadn't verified if the software was compatible only that my friend was def the administrator. I'm on my phone at the moment away from home so I cant check anything else yet. So how come it comes up with that message then? N doesn't just say its not compatible. I was told if it was compatible with xp then usually windows 7 wouldn't cause a problem. Any patches you know of to make it work (heard there might be) or what be a software issue best checked with the publisher?

Wallonn7 · 31 Mar 2011

LJThorburn said:

I hadn't verified if the software was compatible only that my friend was def the administrator. I'm on my phone at the moment away from home so I cant check anything else yet. So how come it comes up with that message then? N doesn't just say its not compatible. I was told if it was compatible with xp then usually windows 7 wouldn't cause a problem. Any patches you know of to make it work (heard there might be) or what be a software issue best checked with the publisher?

First of all, sorry for the delay in giving you feedback. I had to resolve some things here. Well, be compatible with Windows XP is no rule to be so with Windows 7 - even if there are XP-era programs that run smoothly on Seven. But as I said, due to minor compatibility issues, it is recommended that you upgrade to a compatible version. Finally, if you want, you can try installing it by following the instructions in this tutorial: Compatibility Mode
Report here if it worked.