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Windows 7: Issues installing itunes

20 Mar 2011   #1

I do not know
Trouble installing iTunes

I am having trouble installing iTunes. A couple weeks ago, when after I had imported a cd and plug in my ipod to sync.
An error message popped up saying: Bonjour failed. Verify you have privileges. Also, I am only able to install or uninstall programs in safe mode. Please help!


My System SpecsSystem Spec

20 Mar 2011   #2

W7 Professional x64


A few details would be nice, if you could gather them for me.

Firstly, what version of windows 7 are you running?
Secondly, do you know if your user account is an administrator of the computer?
Thirdly, did you have iTunes previously installed, and remove it?
My System SpecsSystem Spec
21 Mar 2011   #3

I do not know

I am sorry for the lack of details.
Version of Windows 7: 32
No, my user account is not the administrator account
Yes, I have previously installed itunes than removed it when
asked to after I had begun to sync my ipod.
My System SpecsSystem Spec

22 Mar 2011   #4

W7 Professional x64

I would suggest contacting whoever is the administrator of your machine and having them install iTunes for you. That's going to be a lot more effective than attempting to install it yourself, since I don't believe you have the persmissions to do so.
My System SpecsSystem Spec
29 Mar 2011   #5

Windows 7 Home Premium 64 bit

When you open Itunes, you need to right click on the icon and then press "Run as Administrator"
My System SpecsSystem Spec
31 Mar 2011   #6

I do not know

I tried your suggetion. It did not work. Have any other solutions?
My System SpecsSystem Spec
31 Mar 2011   #7

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

Where are you downloading iTunes? Make sure you are selecting the correct bit version.

1. Click on start and then in the search bar type regedit and press enter.
2. Browse to the following location in the Registry Editor.
HKEY_Local_Machine > SYSTEM > CurrentControlSet > Services > Bonjour
3. Right click on Bonjour and click permissions and then click on Add.
4. In the space "Enter the object names to select" type Everyone and press Ok.
5. Now in the security tab highlight Everyone and place a check mark on "Full control" under Permissions to Everyone.
6. Click Apply and then Ok.
7. Try installing the iTunes again.
My System SpecsSystem Spec
03 Apr 2011   #8

Windows 7 64bit

I noticed that you previously created a thread about deleting one of your 2 accounts (1 was administrator).

Is it possible that you did something wrong and now dont have administrative rights?
My System SpecsSystem Spec
03 Apr 2011   #9

I do not know

It could be. I have tried creating an adminstrator's account and was unsuccessful.
How can I fix this problem?
My System SpecsSystem Spec
03 Apr 2011   #10

Windows 7 Ultimate X64 SP1

Hi isaiah,

Can you please search for User Accounts in the Start Menu, open it and then click "Manage another Account"

Please post a screenshot so we can see what's going on,
My System SpecsSystem Spec

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