Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook 2010 storing pst file in encrypted locker problem

04 Apr 2011   #1
Win k

Win 7 Ultra 64Bit
 
 
Outlook 2010 storing pst file in encrypted locker problem

Hi

I hope this is an appropriate request for this forum.

For some time I have been using Outlook 2010 with the pst files stored on a separate Data drive (internal). It has worked fine up until now.

Now, after becoming more security aware I have decided to create a Folderlock encrypted folder on that data drive for my sensitive data, which includes my Outlook data files (pst files).

When I sign into windows I then unlock the data locker which creates itself as a virtual drive. All my software seems fine with this except Outlook which opens the data files, that is the emails and my contacts lists are shown, but Outlook then complains that it can't get access to the pst file when I try to do a send & receive.

Outlook is directed to the correct drive/pst file.

Any help greatly appreciated.

Thanks


My System SpecsSystem Spec
.

04 Apr 2011   #2
brady

 

Encrypted folder looks like a single encrypted 'file' to the os. The OS will not open or read attributes in an encrypted location. Thus Outlook cannot determine your .pst any longer.
My System SpecsSystem Spec
04 Apr 2011   #3
Win k

Win 7 Ultra 64Bit
 
 

Hi Brady

Thanks for coming back.

Yes, the encrypted folder does look like a single file and it is inaccessible until it is unlocked. Then, as you probably know, the encrypted folder opens itself as a virtual drive which is completely accessible. Outlook is directed to this virtual drive to the pst files address and it does find them, because it is loading the data. E.G. the emails and contacts are visible in outlook.

All other software I use can access this virtual data area and Word opens files from there as well as saves to there.

Something more is afoot here.
My System SpecsSystem Spec
.


04 Apr 2011   #4
brady

 

Would not use an encrypted folder to hold your .pst file. This is not to say it's not possible... just not recommended. The encrypted folder would open in a virtual environment, usually in read only! Outlook would be able to read the contents but wouldn't be able to execute a file change.
My System SpecsSystem Spec
04 Apr 2011   #5
Win k

Win 7 Ultra 64Bit
 
 

Why is it not recommended?

Security-wise it makes a lot of sense.

Is there a reason to say it is not recommended?

As I have said this virtual drive is full read and write enabled. All other software is happy reading and writing to it. Indeed it is fully networked and I can access it and edit files on it from other locations.

Outlook 2010 can write to it because I can edit contacts. It is only send and receive which has this 'Can't access the pst' error.

Lastly: I am on a dual boot system. In Win XP, accessing the very same data drive using Outlook 2007, with the same account settings as my Win 7/Outlook 2010, I have no problems sending and receiving.

There is something odd with this.

Thanks again for your continued focus on this problem.

I have browsed the net for hours with no success on this.
My System SpecsSystem Spec
04 Apr 2011   #6
Win k

Win 7 Ultra 64Bit
 
 

brady

I am editing this, my last post... it was a little unfriendly toward you.

I am sure you were trying to help.

I would have preferred responses from someone who had taken a little more time to read my post carefully and who could make more informed suggestions than you did this time.

Uninformed suggestions are always welcome... but not uninformed advice.

Perhaps this is the wrong forum for my query?

I am desperate for help and have browsed the Web for hours trying to find a solution to this.

Even a good guess might help right now.

I suspect it is a problem relating to Win 7 and Outlook 2010 interacting (too) closely... possibly Win 7 loading something to do with send and receive on boot up before I have unlocked the encrypted folder.

TIA
My System SpecsSystem Spec
09 Apr 2011   #7
Win k

Win 7 Ultra 64Bit
 
 

Problem solved:

It was not what I was doing, but how I was going about it.

I was unceremoniously moving the pst file to the encrypted folder. Then when Outlook started it complained that it could not find the pst file and I would simply point it to the new location.

Solution: Copy the pst file to the new location and then navigate to Data Files in Outlook (File\Account Settings\Account Settings\Data Files and Add the new pst file here. Next make the new file the default file and let Outlook copy the settings accross from the old pst file. The old pst file can now be deleted from the Data files display and then from the drive itself. All works well.
My System SpecsSystem Spec
Reply

 Outlook 2010 storing pst file in encrypted locker problem




Thread Tools





Similar help and support threads
Thread Forum
Open PDF file on Outlook 2010
hi guys, i cannot open pdf attached file on my outlook 2010. i shows in preview but when double click it show error. "In compatibility mode is set, you can not run this program. Please turn off the Compatibility Mode and try again." how can i turn off this compatibility mode? Thanks in...
Microsoft Office
Using old .pst file in Outlook 2010
There are a lot of questions about this and none of the proposed solutions seems to work for me. Now that MS has moved on to the 2013 version of the software, it still does not work on 2010. What did people do? Here is the problem. I have a .pst file from Outlook 2007 on an old computer. I...
Browsers & Mail
Problem with Import from other program or file Outlook 2010 / Win7
I want to import from another file, so did: file, open, import, selected "open from another program or file" and pressed next. Nothing happens. Same thing if I try to export, I select "export to a file" nothing happens. What could be the problem? Thanks, WFR
Browsers & Mail
Unlocking Non-System Bit locker Encrypted Drives at Start up
Hi all, I'm using Windows 8, but i'm almost sure that my question applies to Windows 7 as well - but I'd be happy to move my post to the Windows 8 forum if needed :). I just started using Bit Locker to encrypt my two non-system hard drives. Everything works fine, but after windows boots, many...
System Security
Outlook 2010 PST file copying from 32 bit to 64 bit Office Outlook
Hi I am trying to move one pst file from one laptop which has Outlook 2010 32 bit to another laptop which has Outlook 2010 64 bit installed, steps taken 1) Copied the pst file from the User/AppData/Microsoft/Outlook folder to usb. 2) Pasted the file from usb into User/Documents folder. 3)...
Microsoft Office
Outlook 2010 Personal File (.pst)
I cannot gain access to outlook as it won't open without a .pst file so i can not create a new file. There is no pst file on my destop so I need to somehow create a new one but i can't access my Outlook. Could anybody send me an .pst file or tell me a solution please, REP will be given.
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App