None of my programes are opening help plz

markshim · 05 Apr 2011

hi guys,

can anyone help me please?

when i click on my desktop icons to open something all i get is the blue load cirlce going round and nothing happens. if i go into task manger and end the process the blue circle stays the still going round? and i have to restart to get rid of it.

this happened to me a few weeks ago aswell and i had to reinstall windows 7 and the sp1. now it has starte to happen again?

please help me nothing will open but internet exploror is fine?

Mike Connor · 05 Apr 2011

Download this first and run it;

Malwarebytes

Tell us what it tells you.

Regards....Mike Connor

markshim · 05 Apr 2011

hi,

i have done that and did a full system scan and it has found nothing?

Mike Connor · 05 Apr 2011

markshim said:

hi,

i have done that and did a full system scan and it has found nothing?

OK. It looks like you have somehow changed a system permission or setting. Have you "Taken Ownership" of any folders on your machine?

Or altered any default permissions?

Regards....Mike Connor

markshim · 05 Apr 2011

not that i know of. the strange thing is, is that its working again now. but it did this last time and came back for longer.

im not that computer minded but i am learning.

Mike Connor · 05 Apr 2011

May just be a temporary "glitch", that can happen sometimes. If it happens again, or persists in happening, come back and we can try some troubleshooting.

Regards....Mike Connor

markshim · 05 Apr 2011

it will happen again it did this last time, normally when i turn my pc on after being off for awhile

Mike Connor · 05 Apr 2011

markshim said:

it will happen again it did this last time, normally when i turn my pc on after being off for awhile

OK. We can try and troubleshoot it, but if it is not happening now there is no easy way to find out what is causing it.

Does it happen every time you start your machine, or only occasionally?

Does it happen when you do a restart?

Regards....Mike Connor

markshim · 05 Apr 2011

i have just done a restart and its still ok.
it normally does it when my pc has been off over night or for a long time and then i turn it on.

is there anyway you could look at my pc with the remote desktop connection and see if you could see anything?

im just not sure what im looking for

Mike Connor · 05 Apr 2011

markshim said:

i have just done a restart and its still ok.
it normally does it when my pc has been off over night or for a long time and then i turn it on.

is there anyway you could look at my pc with the remote desktop connection and see if you could see anything?

im just not sure what im looking for

There are ways to do that, with Team viewer, UltraVNC, Windows remote, and similar software, but I'm sorry I can't do that for you, it might cause all sorts of problems. I don't even know if the forum allows it.

If you let somebody do this, then be very careful.

I don't give any of my details to anybody I don't know on the internet, you can't even access my e-mail here.

Regards....Mike Connor