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Windows 7: Kodak Easyshare

05 Apr 2011   #1
billingd

Windows 7 Professional 32 bit
 
 
Kodak Easyshare

Hi

I seem unable to get Kodak Easyshare software working on my 32 bit Win 7 system. The version installed is the latest from the Kodak site, but gives me a "Kodak Easyshare Software has stopped working" error message, whenever I load images into it.
I really would like to get it working as its the only software I've found that creates tags that my Kodak photoframe will use. Just wondering if anyone has experienced and solved this problem?

Thanks


David


My System SpecsSystem Spec
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06 Apr 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Is there an error code with the message?

Here is a link to the Kodak Help Centre:
Find Answers
My System SpecsSystem Spec
06 Apr 2011   #3
billingd

Windows 7 Professional 32 bit
 
 

Unfortunately not - just the Windows error message reported above. I've even spoken to Kodak support without success. What I can't understand is that this seems to be the only misbehaving application that I have on my otherwise robust win 7 system. So I'm struggling to understand what may be causing it.
My System SpecsSystem Spec
.

06 Apr 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Which version of Kodak Easyshare are you using? There may be compatibility issues:
Windows 7 Compatibility for Kodak Easyshare: Drivers, Updates, Downloads

It would seem that Version 7 status varies, but Version 8 is good.
My System SpecsSystem Spec
08 Apr 2011   #5
billingd

Windows 7 Professional 32 bit
 
 
Easyshare

Hi

Its 8.2.0.76 which is supposed to be ok with windows 7
My System SpecsSystem Spec
08 Apr 2011   #6
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi! billingd, welcome to 7F

For now check your Event Viewer for any Kodak listings in the Applications area.
Kodak Easyshare has stopped working and shuts down? - Microsoft Answers
And report any warning or errors.


And, make sure it is started as Automatic in Services - Start or Disable
My System SpecsSystem Spec
08 Apr 2011   #7
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I have a Kodak Easy Share camera too. I didn't install the bloatware on this machine. Instead, I use Picasa .... I like it sooo much better.
Picasa 3: Free download from Google

All you need to do is plug your camera (using the proper USB cord) into your computer, right click on the devise in 'Computer' and select to import pictures and videos. You can tag them as they are imported.
My System SpecsSystem Spec
08 Apr 2011   #8
billingd

Windows 7 Professional 32 bit
 
 
Easyshare vs Picasa

Hi

Yes Picasa is very good. I use it too. Unfortunately Picasa tags aren't compatible with my Photoframe. Only Easyshare tags seem to work. You'd probably expect this to be the case, as they are both Kodak products.
Thank you for the suggestion though.
My System SpecsSystem Spec
08 Apr 2011   #9
billingd

Windows 7 Professional 32 bit
 
 
Easyshare failure

Hi

Here's the output from Event Viewer. I've posted it on the Microsoft site to see if they can suggest anything:

Faulting application name: EasyShare.exe, version: 8.20.62.82, time stamp: 0x4b605079
Faulting module name: ESSkin.esx, version: 8.20.62.82, time stamp: 0x4b606ad0
Exception code: 0xc0000005
Fault offset: 0x005c71b7
Faulting process id: 0x1078
Faulting application start time: 0x01cbf6273acbd6d9
Faulting application path: C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
Faulting module path: C:\Program Files\Kodak\Kodak EasyShare software\bin\ESSkin.esx
Report Id: 7d6b25bf-621a-11e0-80c9-0009dd64c709
My System SpecsSystem Spec
09 Apr 2011   #10
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi! David,

It would be helpful if you could tell us exactly what model of Kodak camera, and photoframe you have.

I looked through the Kodak site under Photoframes and there are eleven different styles.
Surmising that you may have one of the best I choose this one the P-850 P, as in Photoframe, and its firmware date is Version 2011-01-27 Release Date 2011-03.

The reason I did this is because of the Faulting application name: EasyShare.exe, version: 8.20.62.82. Granted they in no way match or even come close.

No matter, here is what I would like you to try.
  • Run a anti-virus scan of your choice to make sure your machine does not contain any malware.
  • Double check and make sure you have the latest drivers for both your camera and photoframe. Install them to your Desktop because in the next step you will be asked to run Kodak's Clear Utility.
  • Then do this: How can I perform a clean installation of EASYSHARE Software?
  • I would suggest you do a system re-start after step #7, then proceed to step #8, but you will already have them on your Desktop. Right?
  • Check to see if everything works.
  • Please post back with your results good or bad.
Please help us to help you by filling in your System Specs (see How to - System Specs). Some members use Speccy - System Information - Free Download to help in finding out what their system specs are.


Anak....aka....Steve
My System SpecsSystem Spec
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