Actually, I just posted on their forum before returning here. I'm not sure that the forum is the right place to ask the question though, but I do not know of a route to send the a copy of the file to Acronis for analysis. Here is a link to the RL Pack software website:
http://www.reversinglabs.com/products/RLPack.php
I just realized that I should probably have posted this on the Security forum, instead of here, so if someone wants to move it, that would be good.
Have a look here to remove Packed.RLPack. Remove Packed.RLPack. Resort to manual removal. Hope it helps.
Thanks, but since I do not have the siiswin.exe on my computer, I can't uninstall it manually or otherwise. That may be an indication that this is a false positive after all, but when reading the symptoms of the trojan/virus, it does sound a lot like some of the problems that I have been trying to fix. Still, I would like to actually know, one way or the other.
Ok, Start Windows in safe mode and then run Power DVD. Does it start without crashing? ( You may not be able to play DVDs though.) If it does, then in all probabillity some other program is in conflict with Power DVD.
It has been documented that Avira and Avast were respnosible for Power DVD crashes.
Going by this, I would not discount the possibility of some update to your Outpost Security Suite being responsible for the recent crash. As you have conjectured, the outpost alarm may be a false positive after the update.
Please understand these are only conjectures at this stage, as no one else had probably faced the same problem and resolved it.
On this ground and assuming that you could reinstall your security software without any problems, disconnect from the internet, uninstall Outpost and then try Power DVD.
If Power DVD starts without a problem then Outpost is the culprit. If the problem persists - Well, we may have to look elsewhere till we strike gold.:)
I would then suggest that you try the trial version of Power DVD 11. If it works flawlessly with Outpost running, then you know what. It is time that you upgrade to Power DVD 11.
In a response to my question at the Outpost Forum, a mod there suggest submitting the file to Virus Total for analysis, and if clean, submit it to Agnitum so that the problem could be fixed. But when I did so, VT only stated that the file had been analyzed previous, and displayed a long list of AV engines used for the analysis. I think that the original list was 49 items long, with only 5 of them detecting the file as malicious, but when I had it reanalyzed, the list shrunk to 43 with the same 5 flagging it.
That same mod felt that it was probably a false positive, and that I should contact Agnitum as suggested previously, but I'm sure that is going to take time, and I'm tired of OP's continual alerts. I will probably just set it on the exclusion list, but I was hoping for some firmer ground to stand on.
Quote