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Windows 7: Radio Downloader has stopped working

27 Apr 2011   #1
aja007

Windows 7 Ultimate x86
 
 
Radio Downloader has stopped working

I've been getting the above message on my pc for a few days. I've tried removing/reinstalling the software and a sysytem restore but with no luck.

Anyone have any advice or suggestions?


My System SpecsSystem Spec
.
27 Apr 2011   #2
WebMattR

W7 Professional x64
 
 

My first suggestion would be to uninstall it, reboot, and then download it again, reinstall from that one.

Are you getting any errors or explanation information as to why it stopped? Maybe the DEP window in the lower corner?
My System SpecsSystem Spec
28 Apr 2011   #3
aja007

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by WebMattR View Post
My first suggestion would be to uninstall it, reboot, and then download it again, reinstall from that one.

Are you getting any errors or explanation information as to why it stopped? Maybe the DEP window in the lower corner?
I've tried uninstalling then reinstalling it several times but no luck.

I'm not getting any messages as to why it's stopped working just that "Windows is trying to resolve the problem".
My System SpecsSystem Spec
.

28 Apr 2011   #4
WebMattR

W7 Professional x64
 
 

Alright. Well, going on a bit of a hunch here, let's add it to DEP's exception list.

> Right Click on My Computer
> Properties
> Advanced System Settings (left hand column)
> Advanced Tab
> Performance
> Data Execution Prevention
> Change the radio button to be "Turn on DEP Except..."
> Add
> Navigate to the executable file for Radio Downloader and select it
> Back out of all windows (clicking apply as needed)
> Try running Radio Downloader again
My System SpecsSystem Spec
29 Apr 2011   #5
aja007

Windows 7 Ultimate x86
 
 

DEP won't let me list Radio Downloader as an exception
My System SpecsSystem Spec
29 Apr 2011   #6
WebMattR

W7 Professional x64
 
 

Okay. So, I'm willing to bet that what's happening is, when it's launching, if you look at your system tray, you'll see a notification saying that the program was blocked.

Another option would be to try and run the program as an Administrator. Maybe/hopefully that'll help.
My System SpecsSystem Spec
30 Apr 2011   #7
aja007

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by WebMattR View Post
Okay. So, I'm willing to bet that what's happening is, when it's launching, if you look at your system tray, you'll see a notification saying that the program was blocked.

Another option would be to try and run the program as an Administrator. Maybe/hopefully that'll help.
I'm not getting the blocked message at all.

I've tried running the programme as Administrator as well.
My System SpecsSystem Spec
30 Apr 2011   #8
WebMattR

W7 Professional x64
 
 

Okay, just so I'm clear, could you link me to the program's website? I want to do some testing on Monday when I'm back in front of a W7 machine, but I also want to make sure I'm working with the right software.
My System SpecsSystem Spec
01 May 2011   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I believe this is it:

Radio Downloader

Do you use a firewall? Could it be that it is blocking the application?

A Guy
My System SpecsSystem Spec
01 May 2011   #10
aja007

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by A Guy View Post
I believe this is it:

Radio Downloader

Do you use a firewall? Could it be that it is blocking the application?

A Guy
That is indeed the software I am reffering to.

Even adding it to the list of allowed progs doesn't solve the problem.
My System SpecsSystem Spec
Reply

 Radio Downloader has stopped working




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