Windows 7: Blue screen while playing a video

Aheaton · 12 Jul 2009

I do appologize to the admins if this is on the wrong spot.

I have been having issues with blue screening while playing video clips I have downloaded. This happens mostly when attempting to make them full screen, but has also happened when just opening them.

Do you guys have any ideas?

jcgriff2 · 12 Jul 2009

Hi -

Please follow the instructions in the post link - it will gather the memory dumps from the BSOD along with needed system information -

Tech Support Forum - View Single Post - Windows Has Recovered From Unexpected Shutdown

Here are the 2 links in that post -
SysInternals AutoRuns
jcgriff2 batch script (attached to this post)

Zip up the folder and pefmon file and attach to your next post.

Regards. . .

jcgriff2

.

Aheaton · 12 Jul 2009

Quote: Originally Posted by jcgriff2

Hi -

Please follow the instructions in the post link - it will gather the memory dumps from the BSOD along with needed system information -

Tech Support Forum - View Single Post - Windows Has Recovered From Unexpected Shutdown

Here are the 2 links in that post -
SysInternals AutoRuns
jcgriff2 batch script (attached to this post)

Zip up the folder and pefmon file and attach to your next post.

Regards. . .

jcgriff2

.

I went to that forum and completed your instructions. I was not able to open any of the attached zip files as they were listed as "damaged". Please provide for me, a direct link?

***This is actually working now, I will keep you updated in my next post.

Aheaton · 13 Jul 2009

I have run the batch file but could not find the "health report" option in the auto runs program. I have attached the vista support file.

mushroomboy · 13 Jul 2009

what program are you using to view media?

Aheaton · 14 Jul 2009

I tried using Windows Media player, and the latest version of VLC's Video Lan Media player.

Aheaton · 15 Jul 2009

Any ideas guys?

Lebon14 · 17 Jul 2009

What is the code of the BSOD. You know, the 0x####### (replaced the # by the corect numbers).

If it only happens during playing videos in full screen, I think it's graphic card drivers related.

billdo · 18 Jul 2009

+1 graphic card drivers

mushroomboy · 19 Jul 2009

Yah I'd agree with the above, try different drivers =S ?

Windows 7: Blue screen while playing a video

Blue screen while playing a video problems?