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Windows 7: Blue screen while playing a video

12 Jul 2009   #1
Aheaton

Windows 7 RC Build7100
 
 
Blue screen while playing a video

I do appologize to the admins if this is on the wrong spot.

I have been having issues with blue screening while playing video clips I have downloaded. This happens mostly when attempting to make them full screen, but has also happened when just opening them.

Do you guys have any ideas?


My System SpecsSystem Spec
12 Jul 2009   #2
jcgriff2

Windows 7 - Vista
 
 

Hi -

Please follow the instructions in the post link - it will gather the memory dumps from the BSOD along with needed system information -

Tech Support Forum - View Single Post - Windows Has Recovered From Unexpected Shutdown

Here are the 2 links in that post -
SysInternals AutoRuns
jcgriff2 batch script (attached to this post)

Zip up the folder and pefmon file and attach to your next post.

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
12 Jul 2009   #3
Aheaton

Windows 7 RC Build7100
 
 

Quote   Quote: Originally Posted by jcgriff2 View Post
Hi -

Please follow the instructions in the post link - it will gather the memory dumps from the BSOD along with needed system information -

Tech Support Forum - View Single Post - Windows Has Recovered From Unexpected Shutdown

Here are the 2 links in that post -
SysInternals AutoRuns
jcgriff2 batch script (attached to this post)

Zip up the folder and pefmon file and attach to your next post.

Regards. . .

jcgriff2

.
I went to that forum and completed your instructions. I was not able to open any of the attached zip files as they were listed as "damaged". Please provide for me, a direct link?

***This is actually working now, I will keep you updated in my next post.
My System SpecsSystem Spec
13 Jul 2009   #4
Aheaton

Windows 7 RC Build7100
 
 

I have run the batch file but could not find the "health report" option in the auto runs program. I have attached the vista support file.


Attached Files
File Type: zip TSF_SUPPORT.zip (242.4 KB, 81 views)
My System SpecsSystem Spec
13 Jul 2009   #5
mushroomboy

Windows 7, Linux
 
 

what program are you using to view media?
My System SpecsSystem Spec
14 Jul 2009   #6
Aheaton

Windows 7 RC Build7100
 
 

I tried using Windows Media player, and the latest version of VLC's Video Lan Media player.
My System SpecsSystem Spec
15 Jul 2009   #7
Aheaton

Windows 7 RC Build7100
 
 

Any ideas guys?
My System SpecsSystem Spec
17 Jul 2009   #8
Lebon14

Windows 7 Home Premium x64 SP1
 
 

What is the code of the BSOD. You know, the 0x####### (replaced the # by the corect numbers).

If it only happens during playing videos in full screen, I think it's graphic card drivers related.
My System SpecsSystem Spec
18 Jul 2009   #9
billdo

Windows 7 x64 rtm
 
 

+1 graphic card drivers
My System SpecsSystem Spec
19 Jul 2009   #10
mushroomboy

Windows 7, Linux
 
 

Yah I'd agree with the above, try different drivers =S ?
My System SpecsSystem Spec
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 Blue screen while playing a video




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