Ok I have a machine with norton antivirus that is about to expire. I bought norton internet security (it was about half the price than renewing).
The question is do I need to uninstall norton antivirus or just put the new KEY in? I do want to replace nav with nis.
Thanks
You have it backwards. I have norton antivirus installed now. It is about to expire. I bought norton internet security(I have it on two other machines) and want to use it since i have a license for 3 machines.
I assume I can just put the new key in the norton antivirse machine and it will renew but I want to replace it with the internet security suite. Now I am confused. lol
Do I need to use norton removal tool to remove the antivirus before I install norton internet security suite? That is what I need to know.
I would uninstall the AV before installing NIS. I don't know that it is required but I would do it that way as a percaution. I would imagine there is a difference in the keys between AV and NIS. They are two different programs at different prices. I don't think the key for one will work on the other. I am running NIS2011 with no problems.
The Norton Removal tool would be a good option.
Last edited by HammerHead; 14 May 2011 at 19:54. Reason: after thought
It is always a good idea to uninstall an existing AV when you are upgrading to a different product. I believe that Symantec has a removal tool, you could check their web site forums to determine whether the nis will update and install over the top of their AV product.
Rich
PS: I would make an image before you remove anything and do the install, just to have the warm fuzzy of knowing that you can get back to where it worked ok.
Hi,
Please follow these instructions for a clean uninstallation of your Norton AntiVirus and to cleanly install Norton Internet Security. Please ensure beforehand that the latest version of Norton Internet Security 2011 (NIS 2011) meets your system requirements (go to "System Requirements" at this link):
http://us.norton.com/internet-security/
As the others have said, you need the Norton Removal Tool to cleanly remove Norton AntiVirus.
Note: the removal tool will wipe out your settings and any other Norton products installed on your computer.
-download NIS 2011 from here and save it to your desktop:
www.norton.com/nis11
-download the Norton Removal Tool from here and save it to your desktop:
http://www.symantec.com/norton/suppo...080710133834EN
-make sure you have got your NIS 2011 product key handy.
-deactivate any other security software you may have, such as Windows Defender. However, please leave Norton running. As a side note: running two real-time security programs on one machine is not recommended.
-create a system restore point
-disconnect physically from the internet (remove the internet cable) as a precaution.
-if you are in Vista or Windows 7: right-click on the removal tool icon, run as administrator; run the removal tool 2 times to remove Norton AntiVirus, rebooting each time after every run. Rebooting should happen automatically.
-after running the removal tool: if in Vista or Windows 7: right-click the NIS 2011 icon, run as administrator, let it install itself. When it wants to connect with the web, connect again to the internet. In order to activate NIS 2011, type in your product key. Run LiveUpdate afer installation and reboot your computer.
Instructions taken from my posts in the Norton Community.
Last edited by Athene; 27 May 2011 at 03:55.
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