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Windows 7: Missing Folder tree / Navigation Panel in applications


02 Jun 2011   #1

Windows 7
 
 
Missing Folder tree / Navigation Panel in applications

Hi Everyone,

I am experience an odd issue in Windows 7 Pro SP1 running IE 9 with Office 2010 Standard. When opening a document in Word/Excel I cannot see the folder tree list on the left hand side. I have attached a screen shot as reference. The problem also occurs in IE 9 when hitting the save as.

Here what I have done so far. I figured it was setting somewhere in group policy like Remove the Folder Options, but that policy is set to not configured. Then messed with the registry in regards to the NoFolderOption that didn't help either.

I figured it might be a problem with IE or Office. So one by one un-installed and tested still no folder list.

I took a shot in the dark and called HP maybe they have seen this before, HP answer do a system restore thanks guys . . . 25 mins on hold to hear that. HP goes on to say I can call Microsoft because they will support me. I figure what the hell do I have to lose, call MS there answer sure we can help you for the low low price of 250 bucks an hour . . . sigh.

At this point I'm just stuck if anyone has any suggestions or any idea's aside from re-install Windows I'm open.

Thanks Chris




Attached Thumbnails
Missing Folder tree / Navigation Panel in applications-nav.jpg  
My System SpecsSystem Spec
.

03 Jun 2011   #2

 
 

This is really basic, but just to make sure: you do have your Navigation Pane turned on don't you? (Windows Explorer, Organize, Layout, check: Navigation Pane)
My System SpecsSystem Spec
03 Jun 2011   #3

Windows 7
 
 

Yes the navigation panel is turned on. I was doing some more testing in Windows and opened Notepad and the Navigation panel opens fine in notepad. So clearly application pull views from different locations.

As a point of reference I have include the file open screenshot out of Notepad.


Attached Thumbnails
Missing Folder tree / Navigation Panel in applications-notepad.jpg  
My System SpecsSystem Spec
.


03 Jun 2011   #4

Windows 7
 
 

I found a solution for the issue. In case anyone else ever has the problems it turns out that my Explorerframe.dll files had become corrupted somehow and this was causing the dialog not to display properly. I needed to replace the Explorerframe.dll in C:/Windows/System32 & C:/Windows/SysWoW64 with Explorerframe.dll from the Windows 7 cd once I did that everything worked properly.

OR

Just run a SFC /SCANNOW command.

SFC /SCANNOW Command - System File Checker

Chris
My System SpecsSystem Spec
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 Missing Folder tree / Navigation Panel in applications




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