Missing Folder tree / Navigation Panel in applications


  1. Crispynrg
    Posts : 3
    Windows 7
       New #1

    Missing Folder tree / Navigation Panel in applications


    Hi Everyone,

    I am experience an odd issue in Windows 7 Pro SP1 running IE 9 with Office 2010 Standard. When opening a document in Word/Excel I cannot see the folder tree list on the left hand side. I have attached a screen shot as reference. The problem also occurs in IE 9 when hitting the save as.

    Here what I have done so far. I figured it was setting somewhere in group policy like Remove the Folder Options, but that policy is set to not configured. Then messed with the registry in regards to the NoFolderOption that didn't help either.

    I figured it might be a problem with IE or Office. So one by one un-installed and tested still no folder list.

    I took a shot in the dark and called HP maybe they have seen this before, HP answer do a system restore thanks guys . . . 25 mins on hold to hear that. HP goes on to say I can call Microsoft because they will support me. I figure what the hell do I have to lose, call MS there answer sure we can help you for the low low price of 250 bucks an hour . . . sigh.

    At this point I'm just stuck if anyone has any suggestions or any idea's aside from re-install Windows I'm open.

    Thanks Chris
    Attached Thumbnails Attached Thumbnails Missing Folder tree / Navigation Panel in applications-nav.jpg  
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  3. Imperfect1
    Posts : 2,578
    Vista 64 bit and 32 bit (SP2)
       New #2

    This is really basic, but just to make sure: you do have your Navigation Pane turned on don't you? (Windows Explorer, Organize, Layout, check: Navigation Pane)
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  4. Crispynrg
    Posts : 3
    Windows 7
    Thread Starter
       New #3

    Yes the navigation panel is turned on. I was doing some more testing in Windows and opened Notepad and the Navigation panel opens fine in notepad. So clearly application pull views from different locations.

    As a point of reference I have include the file open screenshot out of Notepad.
    Attached Thumbnails Attached Thumbnails Missing Folder tree / Navigation Panel in applications-notepad.jpg  
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  6. Crispynrg
    Posts : 3
    Windows 7
    Thread Starter
       New #4

    I found a solution for the issue. In case anyone else ever has the problems it turns out that my Explorerframe.dll files had become corrupted somehow and this was causing the dialog not to display properly. I needed to replace the Explorerframe.dll in C:/Windows/System32 & C:/Windows/SysWoW64 with Explorerframe.dll from the Windows 7 cd once I did that everything worked properly.

    OR

    Just run a SFC /SCANNOW command.

    SFC /SCANNOW Command - System File Checker

    Chris
    Last edited by Brink; 06 May 2014 at 10:13. Reason: addition
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  7. katenhansen
    Posts : 1
    Utah
       New #5

    I have had this exact same problem but I am running window 8. I tried the solution offered, but it didn't work. Any help would be appreciated.
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