Having trouble running MSI file


  1. Posts : 8
    Windows 7 Home Premium x64
       #1

    Having trouble running MSI file


    I was attempting to install drivers for my Motorola Atrix phone, but once downloaded, I attempted to run them, and was confronted with the following error message:

    "The system administrator has set policies to prevent this installation."

    Does anybody know of any possible solutions to this?
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Try right clicking the file, unblock if it shows the run as administrator.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #3

    There's no run as administrator option for MSI files.
      My Computer


  4. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #4

    The file you should be using is .exe
      My Computer


  5. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #5

    No, I'm using the file linked to in this guide.
    [GUIDE] – Flash SBF/Root/Recovery/DeOdex -> A to Z - SBF 2.1.1 + 1080p + P.ROMS! - xda-developers
    The "Win7 drivers x64"
    It is a .msi file.
      My Computer


  6. Posts : 352
    Windows 7 Pro x64 SP1
       #6

    Msi's (Windows Installer Package) have .exe's sort of embedded in them.

    Regardless, it's telling you that you don't have permission to run it as of right now. Are you logged on as an administrator? Check your user account permissions in Control Panel > User Accounts.

    What Roderunner was referring to is this: Right click the .msi file, select "Properties." On the General tab, towards the bottom, is there a button that says "Unblock?" Click it, and OK.
      My Computer


  7. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Oh ok, I found that and clicked Unblock but am still getting the same error message.
    And yes, I am the only account on the computer, and I am set as the administrator.
      My Computer


  8. Posts : 352
    Windows 7 Pro x64 SP1
       #8

    Have you still not been able to get it to run? I have 2 more suggestions, as I'm not sure what exactly could be causing this error.

    1. Re-download the file. Perhaps it is corrupted.

    2. Boot into Safe Mode and try installing it from there.
    As your computer is starting up, press the F8 key, then use the control keys to select Safe Mode.
      My Computer


  9. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #9

    I have tried redownloading the file. That did not work. I also tried booting into safemode and got the same error message, for both the old file, and the new one I redownloaded.
      My Computer


  10. Posts : 352
    Windows 7 Pro x64 SP1
       #10

    I was browsing through some tutorials, and remembered your problem when I came across this: Run as administrator - Add to MSI File Context Menu

    I guess it's worth a shot to see if it works for you. :) Otherwise, I'm out of ideas again! =/
      My Computer


 

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