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Windows 7: Lost key for MS Office 2010..ideas?


14 Jun 2011   #1

Windows 7 Home Premium 64 bit
 
 
Lost key for MS Office 2010..ideas?

Hi all,

Had to have a complete reinstall of Windows recently. When I got my PC back I opened up an excel spreadsheet as per norm and got the request to enter a key.

I cannot remember purchasing MS 2010, but I must have when I bought the PC (there isn't a sticker for it on the machine). In either case I am without the disc or the key.

I'm unsure what to do next - can I simply buy another 'key' to activate it? Do I need to buy the disk as well (which is far more expensive). I'm also curious as to how they reinstalled it (bit of a moot point though).

In addition I've read about software you can download that finds the key for you. I'm very wary of this.

Any ideas or opinions welcome as ever.

My System SpecsSystem Spec
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14 Jun 2011   #2

Windows 7 Ultimate SP1 64-Bit
 
 

1. You may have had a trial version of MS Office.

2. If it was the full version, download Belarc and run it. It displays the results of a scan of your assets in a web page window and these results will include any product keys listed in the system registry.

3. It is perfectly safe to use.
My System SpecsSystem Spec
14 Jun 2011   #3

Windows 7 Home Premium 64 bit
 
 

Hi Seavixen,

The thing is I had it and was using it for a year prior to the recent reinstall. My memory, plus a move, has meant the case/key/disk has been lost. Very unlike me but hey ho.

Out of interest - how do you think the reinstallers managed to get it back on, or is it a programme which is sort of part of any windows reinstall and waits to be validated? (apols for the rookie understanding).

Really appreciate the reccommendation for Belarc. Thanks again for that!!!
My System SpecsSystem Spec
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14 Jun 2011   #4

Windows 7 Home Premium 64 bit
 
 

ah - if they did a clean reinstall would that mean the system registry would have been wiped of any information relating to keys???
My System SpecsSystem Spec
14 Jun 2011   #5

Windows 7 Home Premium 64 bit
 
 

actually - I have a back up of my old registry on an external hard drive. Is there any way I could scan that or find the key in it somehow?
My System SpecsSystem Spec
14 Jun 2011   #6

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

OEM PCs with Windows 7 often come with office 2010 Starter edition- this is a full and free, not trial version but has limited functionality. It includes only Word and Excel, these are missing some specialized features though they are fine for day to day work. Starter edition is not available for sale and only comes preinstalled.

If you did have Starter edition, the only way to recover it is via factory restore. All product keys stored in the registry are in encrypted form so cannot be recovered and used. OTOH, if it was a trial version, you'll need to purchase a key.
My System SpecsSystem Spec
14 Jun 2011   #7

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by scamander View Post
Hi Seavixen,

The thing is I had it and was using it for a year prior to the recent reinstall. My memory, plus a move, has meant the case/key/disk has been lost. Very unlike me but hey ho.

Out of interest - how do you think the reinstallers managed to get it back on, or is it a programme which is sort of part of any windows reinstall and waits to be validated? (apols for the rookie understanding).

Really appreciate the reccommendation for Belarc. Thanks again for that!!!
You're very welcome.

I think Bill has probably hit the nail on the head.

If you would prefer to have a full version of Microsoft Office, there are good deals on student software:

Microsoft Office Student Offer 2010 Home Software Download UK | Software4Students.co.uk

Academic Superstore : Academic Software discounts for students, teachers and schools

If you don't want to shell out more money, Open Office is free and is compatible with MS documents.
My System SpecsSystem Spec
14 Jun 2011   #8

Windows 7 Home Premium 64 bit
 
 

Hi Bill2,

Cheers - I'm not sure which it is to be honest. I can only see Word and Excel as I only used those two. It does sound like I have the starter edition though. I've just had Windows reinstalled, hence the sudden request for the product key, is a factory restore similar to this?

I'm concerned about getting in way past what I know. As such I think I'm going to try the scan (not expecting it to be there) and if not buy the product key. If so - will an Office 2010 key work for this? Or will I need to buy it with the disk as well?
My System SpecsSystem Spec
14 Jun 2011   #9

Windows 7 Home Premium 64 bit
 
 

Cheers Seavixen,

I'm not a student I'm afraid!! I'm going to check the details (e.g. what MS it is exactly as I'm getitng confused over whether it's Office Starter or Home etc etc) when I get home tonight.

I'll then post tomorrow. The last thing I want to do is buy anything unecessary and then buy the wrong thing.

I'd go with the factory reset but I've just had windows reinstalled and am basically scared of breaking something (technical eh?) and having no pc.
My System SpecsSystem Spec
14 Jun 2011   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It looks like you had the Starter Edition. So buying a key for the full version will not help with that. But it would allow you to run the full version which I think is good. The best program which makes the most fun to use in the office package (in my book) is PowerPoint. And that you would get too.
My System SpecsSystem Spec
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 Lost key for MS Office 2010..ideas?




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