Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Lost key for MS Office 2010..ideas?

14 Jun 2011   #1
scamander

Windows 7 Home Premium 64 bit
 
 
Lost key for MS Office 2010..ideas?

Hi all,

Had to have a complete reinstall of Windows recently. When I got my PC back I opened up an excel spreadsheet as per norm and got the request to enter a key.

I cannot remember purchasing MS 2010, but I must have when I bought the PC (there isn't a sticker for it on the machine). In either case I am without the disc or the key.

I'm unsure what to do next - can I simply buy another 'key' to activate it? Do I need to buy the disk as well (which is far more expensive). I'm also curious as to how they reinstalled it (bit of a moot point though).

In addition I've read about software you can download that finds the key for you. I'm very wary of this.

Any ideas or opinions welcome as ever.


My System SpecsSystem Spec
.
14 Jun 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

1. You may have had a trial version of MS Office.

2. If it was the full version, download Belarc and run it. It displays the results of a scan of your assets in a web page window and these results will include any product keys listed in the system registry.

3. It is perfectly safe to use.
My System SpecsSystem Spec
14 Jun 2011   #3
scamander

Windows 7 Home Premium 64 bit
 
 

Hi Seavixen,

The thing is I had it and was using it for a year prior to the recent reinstall. My memory, plus a move, has meant the case/key/disk has been lost. Very unlike me but hey ho.

Out of interest - how do you think the reinstallers managed to get it back on, or is it a programme which is sort of part of any windows reinstall and waits to be validated? (apols for the rookie understanding).

Really appreciate the reccommendation for Belarc. Thanks again for that!!!
My System SpecsSystem Spec
.

14 Jun 2011   #4
scamander

Windows 7 Home Premium 64 bit
 
 

ah - if they did a clean reinstall would that mean the system registry would have been wiped of any information relating to keys???
My System SpecsSystem Spec
14 Jun 2011   #5
scamander

Windows 7 Home Premium 64 bit
 
 

actually - I have a back up of my old registry on an external hard drive. Is there any way I could scan that or find the key in it somehow?
My System SpecsSystem Spec
14 Jun 2011   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

OEM PCs with win7 often come with office 2010 Starter edition- this is a full and free, not trial version but has limited functionality. It includes only Word and Excel, these are missing some specialized features though they are fine for day to day work. Starter edition is not available for sale and only comes preinstalled.

If you did have Starter edition, the only way to recover it is via factory restore. All product keys stored in the registry are in encrypted form so cannot be recovered and used. OTOH, if it was a trial version, you'll need to purchase a key.
My System SpecsSystem Spec
14 Jun 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by scamander View Post
Hi Seavixen,

The thing is I had it and was using it for a year prior to the recent reinstall. My memory, plus a move, has meant the case/key/disk has been lost. Very unlike me but hey ho.

Out of interest - how do you think the reinstallers managed to get it back on, or is it a programme which is sort of part of any windows reinstall and waits to be validated? (apols for the rookie understanding).

Really appreciate the reccommendation for Belarc. Thanks again for that!!!
You're very welcome.

I think Bill has probably hit the nail on the head.

If you would prefer to have a full version of Microsoft Office, there are good deals on student software:

Microsoft Office Student Offer 2010 Home Software Download UK | Software4Students.co.uk

Academic Superstore : Academic Software discounts for students, teachers and schools

If you don't want to shell out more money, Open Office is free and is compatible with MS documents.
My System SpecsSystem Spec
14 Jun 2011   #8
scamander

Windows 7 Home Premium 64 bit
 
 

Hi Bill2,

Cheers - I'm not sure which it is to be honest. I can only see Word and Excel as I only used those two. It does sound like I have the starter edition though. I've just had Windows reinstalled, hence the sudden request for the product key, is a factory restore similar to this?

I'm concerned about getting in way past what I know. As such I think I'm going to try the scan (not expecting it to be there) and if not buy the product key. If so - will an Office 2010 key work for this? Or will I need to buy it with the disk as well?
My System SpecsSystem Spec
14 Jun 2011   #9
scamander

Windows 7 Home Premium 64 bit
 
 

Cheers Seavixen,

I'm not a student I'm afraid!! I'm going to check the details (e.g. what MS it is exactly as I'm getitng confused over whether it's Office Starter or Home etc etc) when I get home tonight.

I'll then post tomorrow. The last thing I want to do is buy anything unecessary and then buy the wrong thing.

I'd go with the factory reset but I've just had windows reinstalled and am basically scared of breaking something (technical eh?) and having no pc.
My System SpecsSystem Spec
14 Jun 2011   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It looks like you had the Starter Edition. So buying a key for the full version will not help with that. But it would allow you to run the full version which I think is good. The best program which makes the most fun to use in the office package (in my book) is PowerPoint. And that you would get too.
My System SpecsSystem Spec
Reply

 Lost key for MS Office 2010..ideas?




Thread Tools






Similar help and support threads
Thread Forum
Find Office 2010 Updates, When Office 2010 Isn't Installed?
I don't know if maybe I'm the only one who runs into this problem or if it happens to a lot of people, but it seems to come up a lot for me. I have had this issue on many computers but right now I am setting up an old Dell Latitude E5510 for an employee and I have reformatted, installed all...
Microsoft Office
Help with Office H&S 2010 lost product key
Hi I work in a local large PC outlet and recently reset a laptop too factory for a customer who had Office 2010 Home & Student on it, she does not know any login creds nor has the product key but we have proof of purchase from my store - I called one Microsoft number who said it would be...
Microsoft Office
Office 2010 icons have gone missing! Out of ideas!
Win 7 x64. Office 2010. Icons missing on both desktop and start up menu, managed to restore my adobe ones but still unable to sort my office icons out. I've tried other ideas off multiple forums but as yet I've been unsuccessful. Can not repair/uninstall office. tried to rebuild icon cache.db ,...
Microsoft Office
Microsoft Office 2010/ Replace Office 2010
:DI have Windows 7 Home Premium 64 and Microsoft Office 2007 Small Business. I will be receiving Office 2010 Professional Plus. Do I have to uninstall Office 2007 Small Business or can I install Office 2010 over it. What is the best way to handle the upgrade. I have a lot of files on word and...
Microsoft Office
File Validation from Office 2010 to Office 2003 and Office 2007
File Validation from Office 2010 to Office 2003 and Office 2007 - Softpedia
News
Office 2010 Pro Plus Win7 x 64 Excel reconfigures Office 2010
It seems that there may be a problem in Office 2010. I just installed it to the standard MS default/recommended settings .........all looked good...used Word great..until I use Excel and each time I try to use excel it sets off an 'Office Configuration' screen which I can not stop..it take a few...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App