Recovery of Product Licence Keys

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  1. rundwald
    Posts : 394
    Home Premium 64 bit
       New #1

    Recovery of Product Licence Keys


    Office 2007 Home and Student was pre-installed on my computer, but now after what could be a bad return to factory state, I need reinput the product key.

    Being unable to find it, I have tried a number of free keyfinders, most of which just give the Windows key. Licence Crawler, mentioned in a Sticky, finds far more, but nothing for Office.

    Can anyone help me with the problem with Licence Crawler, please?

    Or give any advice on recovering the Product Key at all?

    I am aware of key generators, but feel they may lead to worse problems.
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  3. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #2

    Office 2007 Home & student is a commercial product, it doesnt come bundled for free. If you didnt pay extra for it, it was most likely a trial version, if you did pay there should be some kind of packaging/ wrapping with the key on it.
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  4. Dwarf
    Posts : 9,582
    Windows 8.1 Pro RTM x64
       New #3

    Does Belarc Advisor - Free Personal PC Audit reveal anything?

    Are there any stickers on your computer?

    I think you can still buy Office 2007 from reputable outlets (the cost will depend on the features you want/require, and hence the version you will need to get).

    As regards keygens, STEER WELL CLEAR.
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  6. rundwald
    Posts : 394
    Home Premium 64 bit
    Thread Starter
       New #4

    Well aren't trial versions valid for only a limited period before one has to buy a key?

    I am sure it was a paid for item: I have been using the software for more than a year.

    Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key.
      My Computer
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  7. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #5

    rundwald said:
    Well aren't trial versions valid for only a limited period before one has to buy a key?

    I am sure it was a paid for item: I have been using the software for more than a year.

    Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key.
    Yes, trial versions are valid usually for 60-90 days. OK, so lets dig deeper. Did you buy this computer with windows preinstalled and preactivated? And Office 2007 has been working fine on it for a year or so? If yes, look up all the documentation that came with the computer.

    Point is normal OEM computers dont come with licensed office (except Office 2010 starter which is a different story) preinstalled unless you got the machine customized at the time of purchase. Do you remember doing that?
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  8. alphanumeric
    Posts : 4,466
    Windows 10 Education 64 bit
       New #6

    If Office 2007 is prompting for a key, your keyfinders will not find it. The keyfinder can only find the key if it has already been entered and stored somewhere in the windows registry. Doing the restore erased it from the system. You would have had to retrieve it before doing the restore to factory state. If it was a full pre-installed version it wouldn't be asking for a key. I know this isn't much help, I just wanted to point out that searching windows for the key now, is a waist of time. Its not there to be found.
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  10. rundwald
    Posts : 394
    Home Premium 64 bit
    Thread Starter
       New #7

    Long shot but am enquiring of Dell about original specs of my order. Will report back.
      My Computer
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  11. rundwald
    Posts : 394
    Home Premium 64 bit
    Thread Starter
       New #8

    Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010
    Installation ID: 005410927903896741412162830183096200922472844594308293
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 19/06/2011 20:19:07

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:14:2011 23:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 100609 APIC1338
    FACP 100609 FACP1338
    HPET 100609 OEMHPET
    MCFG 100609 OEMMCFG
    SLIC DELL ECS
    OEMB 100609 OEMB1338
    GSCI 100609 GMCHSCI
    SSDT DpgPmm CpuPm

    Elsewhere was the statement that Office Code 102 meant Trial Version.

    That throws me utterly, why it was working so long, more than a year after activation.

      My Computer
    Quote Quote

  12. rundwald
    Posts : 394
    Home Premium 64 bit
    Thread Starter
       New #9

    Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010
    Installation ID: 005410927903896741412162830183096200922472844594308293
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 19/06/2011 20:19:07

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:14:2011 23:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 100609 APIC1338
    FACP 100609 FACP1338
    HPET 100609 OEMHPET
    MCFG 100609 OEMMCFG
    SLIC DELL ECS
    OEMB 100609 OEMB1338
    GSCI 100609 GMCHSCI
    SSDT DpgPmm CpuPm

    Elsewhere was the statement that Office Code 102 meant Trial Version.

    That throws me utterly, why it was working so long, more than a year after activation.

      My Computer
    Quote Quote

  13. rundwald
    Posts : 394
    Home Premium 64 bit
    Thread Starter
       New #10

    If i have ultimately to adomt defeat, will this Microsoft Office 2007 Home and Student Edition (3 User Licence) (PC): Microsoft: Amazon.co.uk: Software offer from Amazon UK install and not cause problems with the original version still on my system?
      My Computer
    Quote Quote

 
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