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| 18 Jun 2011 | #1 |
| | Recovery of Product Licence Keys Office 2007 Home and Student was pre-installed on my computer, but now after what could be a bad return to factory state, I need reinput the product key.  Being unable to find it, I have tried a number of free keyfinders, most of which just give the Windows key. Licence Crawler, mentioned in a Sticky, finds far more, but nothing for Office. Can anyone help me with the problem with Licence Crawler, please? Or give any advice on recovering the Product Key at all? I am aware of key generators, but feel they may lead to worse problems. |
My System Specs | |
| 18 Jun 2011 | #2 |
| | Office 2007 Home & student is a commercial product, it doesnt come bundled for free. If you didnt pay extra for it, it was most likely a trial version, if you did pay there should be some kind of packaging/ wrapping with the key on it. |
| My System Specs |
| 18 Jun 2011 | #3 |
| | Does Belarc Advisor - Free Personal PC Audit reveal anything? Are there any stickers on your computer? I think you can still buy Office 2007 from reputable outlets (the cost will depend on the features you want/require, and hence the version you will need to get). As regards keygens, STEER WELL CLEAR. |
| My System Specs |
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| 18 Jun 2011 | #4 |
| | Well aren't trial versions valid for only a limited period before one has to buy a key? I am sure it was a paid for item: I have been using the software for more than a year.  Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key. |
| My System Specs |
| 18 Jun 2011 | #5 |
| | 
Quote: Originally Posted by rundwald  Well aren't trial versions valid for only a limited period before one has to buy a key? I am sure it was a paid for item: I have been using the software for more than a year. Stikers, yes, but the only one AFAICS, that conforms to the correct format, is the Windows key. Point is normal OEM computers dont come with licensed office (except Office 2010 starter which is a different story) preinstalled unless you got the machine customized at the time of purchase. Do you remember doing that? |
| My System Specs |
| 18 Jun 2011 | #6 |
| | If Office 2007 is prompting for a key, your keyfinders will not find it. The keyfinder can only find the key if it has already been entered and stored somewhere in the windows registry. Doing the restore erased it from the system. You would have had to retrieve it before doing the restore to factory state. If it was a full pre-installed version it wouldn't be asking for a key. I know this isn't much help, I just wanted to point out that searching windows for the key now, is a waist of time. Its not there to be found. |
| My System Specs |
| 18 Jun 2011 | #7 |
| | Long shot but am enquiring of Dell about original specs of my order. Will report back. |
| My System Specs |
| 20 Jun 2011 | #8 |
| | Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82 Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY= Windows Product ID: 00359-OEM-8992687-00095 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.110408-1633 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010 Installation ID: 005410927903896741412162830183096200922472844594308293 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RMV82 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 19/06/2011 20:19:07 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:14:2011 23:04 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 100609 APIC1338 FACP 100609 FACP1338 HPET 100609 OEMHPET MCFG 100609 OEMMCFG SLIC DELL ECS OEMB 100609 OEMB1338 GSCI 100609 GMCHSCI SSDT DpgPmm CpuPm Elsewhere was the statement that Office Code 102 meant Trial Version. That throws me utterly, why it was working so long, more than a year after activation. |
| My System Specs |
| 20 Jun 2011 | #9 |
| | Found a link that enabled me to scan for an OGA report, and this is result. I've posted it complete in case there is helpful info. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82 Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY= Windows Product ID: 00359-OEM-8992687-00095 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {79207E74-A909-49A5-B685-BB3C5515147A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.110408-1633 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 102 Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{79207E74-A909-49A5-B685-BB3C5515147A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-331181141-244494763-1630591315</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 560 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00 </Version><SMBIOSVersion major="2" minor="6"/><Date>20091006000000.000000+000</Date></BIOS><HWID>56B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>ECS </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800095-02-1033-7600.0000-0772010 Installation ID: 005410927903896741412162830183096200922472844594308293 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RMV82 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 19/06/2011 20:19:07 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:14:2011 23:04 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFON/YUgsAwmU7fQrcc/n4tRso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 100609 APIC1338 FACP 100609 FACP1338 HPET 100609 OEMHPET MCFG 100609 OEMMCFG SLIC DELL ECS OEMB 100609 OEMB1338 GSCI 100609 GMCHSCI SSDT DpgPmm CpuPm Elsewhere was the statement that Office Code 102 meant Trial Version. That throws me utterly, why it was working so long, more than a year after activation. |
| My System Specs |
| 20 Jun 2011 | #10 |
| | If i have ultimately to adomt defeat, will this Microsoft Office 2007 Home and Student Edition (3 User Licence) (PC): Microsoft: Amazon.co.uk: Software offer from Amazon UK install and not cause problems with the original version still on my system? |
| My System Specs |
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Recovery of Product Licence Keys problems?
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