Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem with Yahoo Messenger

03 Jul 2011   #1
karen45

Windows 7 home premium 32 bit
 
 
Problem with Yahoo Messenger

I foolishly downloaded and installed the newest version of Yahoo Messenger. Now I cannot access it at all. I get this error message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I do not know what a side-by-side configuration is. I don't know where to see the application event log. I tried hitting "run" and putting in sxstrace.exe but nothing happened. What do I do now? I would like to reinstall Version 9 of Yahoo's Messenger, but I can't find it anywhere. Every download turns into the Version 11, even when I've searched for Version 9 and think I've got a page that will let me download it.

Is this a Windows 7 problem?

Thanks for any help you can give.

Karen


My System SpecsSystem Spec
.

03 Jul 2011   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try going back with a system restore
System Restore
Go back a few days before the install.
My System SpecsSystem Spec
03 Jul 2011   #3
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by karen45 View Post
I foolishly downloaded and installed the newest version of Yahoo Messenger. Now I cannot access it at all. I get this error message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I do not know what a side-by-side configuration is. I don't know where to see the application event log. I tried hitting "run" and putting in sxstrace.exe but nothing happened. What do I do now? I would like to reinstall Version 9 of Yahoo's Messenger, but I can't find it anywhere. Every download turns into the Version 11, even when I've searched for Version 9 and think I've got a page that will let me download it.

Is this a Windows 7 problem?


Thanks for any help you can give.

Karen
Make sure you have the version 11 uninstalled first via Programs and Features.
( where did you go looking for Y! Messenger 9 ?)
Here are 2 links for Y!Messenger 9 :

Yahoo! Messenger 9.0.0.2162
Download Yahoo! Messenger 9.0.0.2162 - FileHippo.com

Yahoo Messenger 9
Yahoo Messenger 9 Free Download - Chat online,make conversations and phone calls with friends and family
My System SpecsSystem Spec
.


03 Jul 2011   #4
karen45

Windows 7 home premium 32 bit
 
 

Thank you rich46! I'm back with my old version after the restore.

Karen
My System SpecsSystem Spec
03 Jul 2011   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You are very Welcome Karen. We were glad to help.
My System SpecsSystem Spec
Reply

 Problem with Yahoo Messenger




Thread Tools





Similar help and support threads
Thread Forum
Yahoo! Messenger Problem
I'm having problem with my yahoo messenger. :( suddenly, the chat window can't show any texts. just showing a white, blank chat window. even though the font is set to black. i've tried to change my windows theme to the other theme and also tried to restart my laptop even I tried to update my...
Software
cannot login/sign in yahoo mail, skype and even yahoo messenger
im not sure the problem with the browser or the connection, but im pretty sure there is something wrong with my internet conection. i unable to signin my yahoo messenger, skype and even cannot load to yahoo mail website. but i still can surf other website normally. i noticed that some of the...
Network & Sharing
A problem with yahoo messenger
I have never heard of this problem and I cant find a mention of it when I try to google it. When I try to use yahoo messenger, all that I can type are numbers. They are in sequence... If I try to type They are in sequence it comes up like...0123 456 78 90123456. Now it does the same thing on...
Software
there was a problem sending the command to the program yahoo messenger
http://www.sevenforums.com/browsers-mail/67266-wlm-cannot-open-url-links-mozilla.html Google Dear Experts I have got windows 7 64 bit installed. Recently I have been expeirencing this problem whenever I log in to a Yahoo messenger and click on Yahoo Mail icon the below error message...
Browsers & Mail
Yahoo messenger Sign in problem
I can't sign in to yahoo messenger with my id, I can sign into yahoo mail with this same id, I reset password but same problem . codeerror 81003005. I create one new id its work. what is the problem?
Software
Yahoo messenger problem
Hi all, I am new to this forum. Although I have searched but I am sorry if this has already been discussed. I have strange problem with yahoo messenger. I am using W7U-32bit version. I could install YMv.10 successfully but whenever I want to start it takes hell lot of time in loading and...
Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App