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| 03 Jul 2011 | #1 |
| | Problem with Yahoo Messenger I foolishly downloaded and installed the newest version of Yahoo Messenger. Now I cannot access it at all. I get this error message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." I do not know what a side-by-side configuration is. I don't know where to see the application event log. I tried hitting "run" and putting in sxstrace.exe but nothing happened. What do I do now? I would like to reinstall Version 9 of Yahoo's Messenger, but I can't find it anywhere. Every download turns into the Version 11, even when I've searched for Version 9 and think I've got a page that will let me download it. Is this a Windows 7 problem? Thanks for any help you can give. Karen |
My System Specs | |
| 03 Jul 2011 | #2 |
| | Last edited by richc46; 03 Jul 2011 at 07:13 PM.. |
| My System Specs |
| 03 Jul 2011 | #3 |
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Quote: Originally Posted by karen45  I foolishly downloaded and installed the newest version of Yahoo Messenger. Now I cannot access it at all. I get this error message: "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." I do not know what a side-by-side configuration is. I don't know where to see the application event log. I tried hitting "run" and putting in sxstrace.exe but nothing happened. What do I do now? I would like to reinstall Version 9 of Yahoo's Messenger, but I can't find it anywhere. Every download turns into the Version 11, even when I've searched for Version 9 and think I've got a page that will let me download it. Is this a Windows 7 problem? Thanks for any help you can give. Karen ( where did you go looking for Y! Messenger 9 ?) Here are 2 links for Y!Messenger 9 : Yahoo! Messenger 9.0.0.2162 Download Yahoo! Messenger 9.0.0.2162 - FileHippo.com Yahoo Messenger 9 Yahoo Messenger 9 Free Download - Chat online,make conversations and phone calls with friends and family |
| My System Specs |
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| 03 Jul 2011 | #4 |
| | Thank you rich46! I'm back with my old version after the restore. Karen |
| My System Specs |
| 03 Jul 2011 | #5 |
| | You are very Welcome Karen. We were glad to help. |
| My System Specs |
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