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Windows 7: Error 1935 Microsoft Visual C++ Redistributable

04 Jul 2011   #1

Windows 7 Home Premium 64 bit
 
 
Error 1935 Microsoft Visual C++ Redistributable

Hello,

I am trying to install Autodesk Maya, a 3D graphics development program.

The first part of the installation gets hung up when it attempts to install Microsoft Visual C++ Redistributable.

I figured I would install it separately, and I got this error message with every version of the software (x64, x86, x32, etc...):

Error 1935.An error occurred during the installation of assembly
"Microsoft.VC80.ATL,type="win32",version="8.0.50727.42",publicKeyToken="1fc9b3b9a1e18e3b" ,processorArchitecture="x86" Please refer to Help and Support for more information


I searched for information about the error, and tried many methods.

First I tried the Microsoft Fixit for Windows Update (apparently problems with windows update can cause this error), but that fixit was, ironically, the only one from the list which DID NOT work. It says that the version is outdated and to search for a more current version.

Next I tried a windows repair install from disk, and the repair install got at far as "Copying Windows Files" when it told me that the installation could not be continued. It then told me to restart and check for current updated.

I even tried making a separate admin account, and this, too, failed.


On an added note, I USED to be able to run this software since when I first got my computer, I installed Maya 2010 which uses the same software. I wish I had never uninstalled it.

Does anyone have a clue what to do? Let me know! I am on my last leg!

My System SpecsSystem Spec
.

04 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

The only cause I know of for this is a registry problem, below is the only fix I know of if I diagnosed this correctly.

  1. In Windows, click Start > Run...
  2. In the Run window, type 'regedit'. In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control.
  3. In the 'Registry Editor' dialog box, double-click on 'RegistrySizeLimit'. This opens the 'Edit DWORD Value' dialog box.
  4. In the 'Edit DWORD Value' dialog box, enter ffffffff as the 'Hexadecimal' value. Click on the 'Decimal' radio button, and enter 4294967295 as the 'Decimal' value. Click OK.
  5. Reboot the machine.
  6. Log in as an Administrator and open a Command Prompt and run 'SFC /SCANNOW'.
My System SpecsSystem Spec
04 Jul 2011   #3

Windows 7 Home Premium 64 bit
 
 

Thank you for the reply.

When I navigate to HKEY_LOCAL_MACHINE > SYSTEM > CURRENT CONTROL SET > CONTROL , there is no RegistrySizeLimit file.

The options I have available to me are:

Default
BootDriverFlags
CurrentUser
FirmwareBootDevice
PreshutdownOrder
ServiceControlManagerExtension
SystemBootDevice
SystemStartOptions
WaitToKillServiceTimeout

The option "BootDriverFlags" does bring up a window titled: "edit DWORD (32-bit) value", so maybe this is the right one?

Let me know what I should do. Thanks!
My System SpecsSystem Spec
.


05 Jul 2011   #4

Windows 7 Pro x64
 
 

I have the same problem. I added RegistrySizeLimit myself, it did not help. If anything, it made matters worse (I did it before I even hit his problem, that is). So it won't help him. According to this KB entry it should not do anything anyway.

I have a ATI 5850, and the SyncMaster P2470, so at least in terms of GPU and monitor we match pretty well

Can we get into contact via some chat method or so?


I'll try it chronologically. I used the RC of IE9 and never upgraded to RTM. Eventually I figured I'd let Windows Update handle this, but the update failed. Trying to manually install the full version of IE9 via the installer MS provide on their website also failed. Weeks later I thought I could use Programs and Features to remove IE9 RC to let me install IE9 RTM, but it's empty (and so is the list of installed updates)! That's when I looked into this RegistrySizeLimit thing. A reboot later, Programs and Features still was empty, so RegistrySizeLimit did not help. A few hours of gaming later, I noticed that I couldn't start one game anymore, and when I tried to fix it I ran the vc 2005 redist it shipped with again and got the error you describe.
I tried the usual sfc /scannow:
Code:
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Windows Resource Protection could not perform the requested operation.
So that is broken too.

Besides a MS supportsperson saying to delete Windows\system32\Catroot2 and Windows\SoftwareDistribution, I didn't find anything helpful online. I didn't try deleting them because a knowledgeable pal told me it won't help restore my Features list or anything and that I should just do an repair install. And that repair install not working got me here, where I by chance stumbled over your post on the last page of the thread.

Windows Update also takes about 40 minutes to check for updates.

Uninstalling all my VC 2005 redist entries (I had a lot) let me reinstall one x86 version successfully (which by now due to further trial and error with other versions disappeared from my Programs and Features menu again...), but that didn't make the program I wanted to run work, and the x64 build also doesn't want to install.

The only entries Windows Update currently offers me, a Office 2010 SP1 patch and a VC 2008 redist update both fail to apply. Office does Code 78F as error, VC 2008 redist gives Code 643. The VC 2005 redist update I was offered before I removed my VC 2005 redists during troubleshooting attempts also failed; I don't remember the error.




Attempting an in-place repair gives me comparable feedback to what you reported:
Code:
Upgrading Windows will affect the following devices and/or programs:    

 
    • Sound, video and game controllers: TechnoTrend TT-connect S2-3600 (BDA)
    • Storage controllers: AXFIVKBS IDE Controller
  • These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.)
    • ATI CATALYST Install Manager *
    • ATI Catalyst Control Center *
    • Freedom Force

My System SpecsSystem Spec
06 Jul 2011   #5

Windows 7 Home Premium 64 bit
 
 

What a relief to find someone having the exact same problem. I thought a windows repair install would be a sure-fix, but I guess not since we both get the same error. I am currently on vacation right now, so I will try again when I get back. I will uninstall my graphics card drivers and Itunes (the two things which conflicted with the repair install for me).

The obvious alternative to all this is a reformat, but that is highly unappealing.


My other hope is that Microsoft updates their fixit program for windows update which is currently not working. I feel it must be some problem there, because my family has several other computers all running on the same operating system with somewhat similar specs, and they can install Visual C++ 2005 Redistributable with no problems.
My System SpecsSystem Spec
06 Jul 2011   #6

Windows 7 Pro x64
 
 

I ended up doing a new install, as nothing I tried helped
(Mainly uninstalling driver-involving software and the like)


I copied 95% of my programs and profile settings from Windows.old into the new OS install, now I just need to reinstall a good few of said programs into their folders to make them work :P


The Fixit for WU, MicrosoftFixit50202.msi, didn't do much for be besides killing my WU install history. I was able to install ATI/AMD drivers via WU after uninstalling them, so only the newest few updates or only Windows component updates as opposed to third party drivers were broken for me.
My System SpecsSystem Spec
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 Error 1935 Microsoft Visual C++ Redistributable





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