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Windows 7: DirectX error

21 Jul 2011   #1
wicken

Windows 7 Home Premium 32bit
 
 
DirectX error

Hello,
I have been trying to update my directX on the past few days and i always get this error: An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.




Attached Files
File Type: log DirectX.log (26.5 KB, 1633 views)
File Type: log DXError.log (2.5 KB, 1282 views)
My System SpecsSystem Spec
.

21 Jul 2011   #2
wicken

Windows 7 Home Premium 32bit
 
 

I'm not sure if i did the right thing but i downloaded the DirectX End-User Runtimes (June 2010) and it worked but when i try DirectX End-User Runtime Web Installer it gives me the error that i mentioned.
My System SpecsSystem Spec
21 Jul 2011   #3
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi wicken,
After doing a clean install, add all updates, I install Download Details - Microsoft Download Center - DirectX End-User Runtime . If it fails, I start afresh. Running a System File Check might help.
My System SpecsSystem Spec
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21 Jul 2011   #4
wicken

Windows 7 Home Premium 32bit
 
 

Well my pc didn't came up with a CD, i only have the windows 7 home premium upgrade cd's.
My System SpecsSystem Spec
21 Jul 2011   #5
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by wicken View Post
I'm not sure if i did the right thing but i downloaded the DirectX End-User Runtimes (June 2010) and it worked but when i try DirectX End-User Runtime Web Installer it gives me the error that i mentioned.
Sounds about right. The web installer has always been hit and miss as to whether it would actually work or not for a lot of people. No idea why it works for some and not others. I've had it where one time it won't work and then the next time months/whenever later it does.

The full redistributable on the other hand from what I can see always works. One reason when I link to it I always link to the redistributable instead of the web installer. That and for most it is the first time running it on a clean Windows install, so there isn't much to be saved in using the web installer anyway (and the full is less than a 100MB download).
My System SpecsSystem Spec
21 Jul 2011   #6
wicken

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Roderunner View Post
Hi wicken,
After doing a clean install, add all updates, I install Download Details - Microsoft Download Center - DirectX End-User Runtime . If it fails, I start afresh. Running a System File Check might help.
Quick update, i did the clean install and now everything is back to normal.
The DirectX End-User Runtime worked, thanks for the tips
My System SpecsSystem Spec
12 Jan 2012   #7
xerxesng

Windows 7 Ultimate x64
 
 

clean install?

I'm lost. I have this same problem.

Now downloading the main exe file. I had the web installer before
My System SpecsSystem Spec
14 Jul 2014   #8
Moveslikejagger

Windows 7 Home Premium 64bit
 
 

Uhh, still have the same error even after the whole file download.
My System SpecsSystem Spec
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 DirectX error




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