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Windows 7: Adobe Reader update continues to fail


31 Jul 2011   #1

Windows 7
 
 
Adobe Reader update continues to fail

This is something that has been happening for a long time, but Adobe Reader update asks to update every time I start up Windows. However, at the end of the update it gives this error message every time: "Error 2727.The directory entry 'NETSCAPE_4' does not exist in the Directory table."
How to fix this?


My System SpecsSystem Spec
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31 Jul 2011   #2

Windows 7 Home Premium x64 SP1
 
 

Hi Milennin

What version of Adobe Reader are you currently running. I think the best step forward is to un install the version you currently have and install the latest version from here - Adobe - Adobe Reader download - All versions This should in turn fix the automatic update issues you are experiencing at present

Danny

Be sure to uncheck the added extras for McAfee
My System SpecsSystem Spec
31 Jul 2011   #3

Windows 7
 
 

Thanks, I'll try that and see if it works.
My System SpecsSystem Spec
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31 Jul 2011   #4

Windows 7 Home Premium x64 SP1
 
 

No problems let us know how it goes

Danny
My System SpecsSystem Spec
31 Jul 2011   #5

Windows 7
 
 

Yup, seems to be working now.=p I re-installed and re-booted PC, and it doesn't seem to be asking for an update anymore.
My System SpecsSystem Spec
31 Jul 2011   #6

Windows 7 Home Premium x64 SP1
 
 

Glad to here it."The truth will be in the pudding" as it where the next time it tries for an automatic update but you should be ok now.

Danny
My System SpecsSystem Spec
31 Jul 2011   #7

Windows 7 Home Premium x64 SP1
 
 

If the problem comes back just stop the automatic updater. Type msconfig into the start menu and untick the updater as below.

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Regards Danny


My System SpecsSystem Spec
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