Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't uninstall Opera 9.64 - or repair or reinstall


24 Jul 2009   #1

Windows 7x64 + XP Mode
 
 
Can't uninstall Opera 9.64 - or repair or reinstall

I run Opera 9.64 on Windows 7 x64 RC. It's been fine till this week, but now my menus have gone funny (e.g. blank lines in the Help dropdown, and no 'Synchronize' in the File menu).

So I decided to uninstall and reinstall. But when I say 'uninstall Opera' from Add/Remove Programs, I get: 'The feature you are trying to use is on a network resource that is unavailable' -- although the 'Use Source' box points to a folder my local C (not network) drive. (Which doesn't have 'opera installer.msi' in it.)


If I click OK, a Windows Installer dialog tells me that the path 'c:\users\mary\appdata\local\temp\_isD1B1\opera installer.msi cannot be found', and asks me to find the installation package and install opera 9.64 from there.

The same thing happens if I try to install it (even to a different drive), or repair it.

I don't have a CD for it. *I can't find the .msi anywhere on my HDs. So I can't install Opera, or uninstall it, or repair it.


I downloaded the windows installer Cleanup tool, but I don't know if it runs on Windows 7. Besides, it alarmingly says I might have to reinstall all my programs if I run it - which would take many days!

If necessary, I could delete all Opera folders on the C: drive, and remove all Opera entries from the registry. But I don't want to do edit the registry so drastically if there's another way.


Any suggestions? (I posted a version of this query in the Opera forums, but have had only one suggestion, to reinstall Opera over the existing installation, and that didn't work.)

Thanks,

Mary


My System SpecsSystem Spec
.

26 Jul 2009   #2

Windows 7x64 + XP Mode
 
 

I've figured it out. First I deleted all Opera folders in Program Files (x86) and Users. Then I deleted all Opera-related files elsewhere on C:, e.g. a number in Windows subfolders such as c:\windows\installer.

Since the Windows installer was still demanding a copy of opera installer.msi, I created a copy in my laptop. I had Opera installed there, but the .msi wasn't on the drive - Opera deletes it after finishing the installation. But I was able to create it by starting a repair install from Add/Remove programs; stopping at repair/remove screen, going to my \local\temp\... folder, and copying the whole folder to a safe place. Then I cancelled the repair, and copied the folder containing the .msi file to the \local\temp\... folder in my desktop.

I rebooted and ran the Opera install file. This time, it ran.

I backed up the new installation, and copied back my customized .ini files, one by one, opening Opera after each. I found that one was corrupted, and replaced it with the vanilla file.

It was sort of fun, in a way, figuring out how to get the Windows Installer working again. But it seems to me it shouldn't be necessary.

I'd still like to know what I should have done. Surely there's an approved procedure for removing or repairing Windows installers that won't uninstall or reinstall?

Mary
My System SpecsSystem Spec
26 Jul 2009   #3

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

I use it all the time - works great on x64 - tho. it only uninstalls x86 programs.
My System SpecsSystem Spec
.


Reply

 Can't uninstall Opera 9.64 - or repair or reinstall




Thread Tools



Similar help and support threads for2: Can't uninstall Opera 9.64 - or repair or reinstall
Thread Forum
Uninstall to reinstall or just reinstall cs5 premiere pro Software
How can I uninstall & reinstall Facebook? General Discussion
Just want to uninstall win 7,then reinstall win 7 Installation & Setup
How to Uninstall / Reinstall Printer Hardware & Devices
Can't uninstall/reinstall Oblivion Gaming
ATI Users - Uninstall/Reinstall Qs Graphic Cards
Cannot uninstall Opera completely Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:33 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33