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Windows 7: Windows 7 will download programs but not install programs

24 Aug 2011   #1

windows 7 64 bit
Windows 7 will download programs but not install programs

Hello I have just bought a new acer aspier 5750z-4830 intel core b940 processor 4gb ddr3 memory 500 gb hdd 3 days ago and I am unable to install any new programs.

I have tried to download meny sotwer not at the same time but the results are horrable.

google chrome: 7 hours and never downloads.
yahoo mesenger: connection is always lost and retrys never work. when i click cancle it says that it maybe my firewall but even when i allow the progrom through it won't work. so i turned if off for a little while still nothing.
java: my laptop dose not come with java so i tried instlling it...121 hours to install this is rediclious.

The download speed may not be so good right now beacuse we where hit by a storm 3 days ago however i have to ability to downlod but not the ability to install which i think is a bit weird. Can someone please help me with what can be wrong?

I also hve avast anti-virus softwear non trial protecting my system and every scan says no treats are found. I did unistall mcfee on my computer could this be the problemand also norton i unistall? I would really like to be able to download freely.
~Thank you

My System SpecsSystem Spec
24 Aug 2011   #2

Windows 7 Ultimate SP1 64-Bit

Welcome to Windows Seven Forums.

How many anti-virus applications are you using?

May I suggest you delete the lot and use Microsoft Security Essentails instead?

You can download it here and it's free: Microsoft Security Essentials | Protect against viruses, spyware, and other malware

Having more than one A/V application running can impact on how your computer performs and it is not good practice to run more than one on your computer.
My System SpecsSystem Spec
24 Aug 2011   #3

Microsoft Community Contributor Award Recipient


I would return to Acer for a check out, or a reinstall & install Norton only.

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's app the first day you had your new PC.
& made the Startup Repair CD.

Acer Empowering Technology > Acer eRecovery Management.
Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?
Manual how to use Acer eRecovery Management here:'s%20guide/Acer%20eRecovery%20Management%20English.pdf

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
My System SpecsSystem Spec

24 Aug 2011   #4

windows 7 64 bit

I only use avast anti virus and my firewall is always on i do not use norton or mcfee i only run 1 anti virus ?
My System SpecsSystem Spec

 Windows 7 will download programs but not install programs

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